Laura was the Director of Data Strategy in the Office of Performance Management and Innovation (OPMI). Her role was to design and implement strategies to acquire, integrate, manage, govern, and share data to support effective data-driven decision making across the MBTA and MassDOT.

Laura was the Manager of Performance Data and Technology in the Office of Performance Management and Innovation (OPMI). Her role is to manage the usage of automated data systems to analyze, track, and improve performance, as well as oversee the development of policies for data usage and data sharing internally and externally. She also focuses on incorporating new and emerging technologies into the MBTA's operations to improve performance. OPMI is a shared service between the MBTA and the Massachusetts Department of Transportation with a focus on using data to improve performance across all operating divisions.

Laura was an Associate at IBI Group with experience in transit service planning and analysis, real-time passenger information, Intelligent Transportation Systems (ITS), multi-modal transportation planning, and operational and economic assessment. She has extensive experience working with major transportation agencies in the US, Canada, and the UK.

Ms. Riegel is a Transportation Planner at IBI Group. Her experience includes transportation planning and modeling, economic and operational assessment, intelligent transportation systems, and survey design and implementation.

Utilizing automatically collected data to determine the extent to which the East London Line Extension is meeting the objectives and demand forecasts defined in the Business Case. Quantifying the impacts and benefits to new and existing riders of the rail line, in terms of new users, journey frequency, travel and access time, mode switch, and number of interchangesInvestigated how automatically collected fare card data can be used to enhance and validate the London Travel Demand Survey single day travel diary responses and improve the understanding of the travel behavior of Londoners over a span of time not available with traditional survey methods.

Financial modeling, service planning, economic assessment, and project delivery and contracting strategy for existing and proposed transit servicesGovernance and funding structure recommendations and operational assessments of transit organizations’ service provision and administrative efficiencyTechnical analysis and writing for federal transit grant programs, National Transit Institute asset management course materials, and multiple NCHRP research projects on topics including human transportation services, innovative financing for transit projects, and matching requirements for state and local transit funding

Database management and event planning

Computer modeling of railway infrastructure and timetable variantsAssessment of improved capacities on German railway networks with alternative infrastructure investmentsRecommendations for optimal train stopping locations based on freight and passenger rail demand and schedule variation simulations

Developed lean manufacturing layout for assembly line; Implemented 5S system into assembly areas;Conducted time studies to assess production efficiency and fixture use;Implemented two-bin system to improve material handling and parts supply