Marketing Intern• Participated in marketing, product development, and customer focus group meetings.• Tracked customer relationships with InfusionSoft CRM software.• Led the planning and preparation for the National Association of Music Merchants tradeshow in Nashville, TN in 2016 and 2017, and worked the trade show booth and floor.• Designed and ordered employee shirts, brochures and the signage to be used at trade shows.• Conducted website analysis and planning for corporate website redevelopment efforts. Documented the website architecture, diagrammed wireframes, and conducted research of competitors’ websites and eCommerce stores.• Conducted interviews with the company’s artist ambassadors for the PRA Audio blog series and recruited potential artist ambassadorsProduction Intern• Assembled and programmed production wireless guitar system electronics for retail.• Performed product testing, and carried out final steps of building and packaging merchandise.• Processed shipping and inventory for online and dealer orders.• Handled customer support responding to customer requests and trained customers on the use of theproducts.

• Developed the plan for the product line by conducting marketing research.• Designed and hand-crafted all jewelry items.• Created and managed an Instagram social media page to advertise products.• Handled customer support by responding to customer requests and complaints.

Lifeguard, certified as a lifeguard and for CPR and First Aid

• Handled customer service by responding to customer requests and complaints.• Oversaw a crew of four to five employees each shift.• Carried out closing duties such as counting money, locking safe, locking store.