Lauralee Penafuerte Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

Customer Experience:• Maintain a warm, helpful and authentic shopping environment• Create a seamless interaction between our customer and the technology• Identify and implement out of box opportunities to exceed customer expectations• Act as an in­-store Customer Love liaison to ensure customer satisfaction at all times• Lead customer through fitting room journey and manage associated technology• Maintain extraordinary customer experience feedback and scoring on service… Show more Customer Experience:• Maintain a warm, helpful and authentic shopping environment• Create a seamless interaction between our customer and the technology• Identify and implement out of box opportunities to exceed customer expectations• Act as an in­-store Customer Love liaison to ensure customer satisfaction at all times• Lead customer through fitting room journey and manage associated technology• Maintain extraordinary customer experience feedback and scoring on service evaluationSales Generation:• Consistently meet and exceed both individual and store sales goals• Actively generate clientele through customer engagement and maximize return customer rateOperations:• Contribute to seamless store operational procedures• Ensure facility maintenance, presentation and organizationMerchandising/Visual:• ​Support merchandising presentation strategy and concept standards• Ensure the selling floor reflects the brand and concept standards at all timesPeople & Culture:• Display a dedicated approach to self-awareness and self­ development• Understand the core values and culture of Reformation and reflect these in all efforts Show less

San Antonio, Texas Area

• Fashion shows for Julian Gold and R World production• Trunk show model• Fitting model• Styling

Oklahoma City, Oklahoma Area

• Fashion shows for local companies and businesses• Fitting model• Editorial campaigns for local companies

Dallas/Fort Worth Area

• Provide training and support to the client’s billing personnel• Coordinate, maintain and update marketing databases• Function as a liaison with Medromedical associated clientsstatewide and nationwide• Understand and observe legal concepts (e.g. HIPAA, patientconfidentiality)

Dallas/Fort Worth Area

Farmers Branch, Tx

• Manage the practice's Instagram, Twitter, Facebook, Pinterest and Yelp accounts & website• Create health, wellness, & chiropractic care related social mediagraphics for daily postings• Design and create marketing materials• Increase social media following

Dallas/Fort Worth Area

- Acquired pre-authorizations for medical services such asphysical therapy evaluations, performance physical evaluations,diagnostic testings and physical therapy thru online DOL - ACSwebsite and State.- Performed billing functions either online with the USDepartment of Labor website or by paper billing thru OMB -HEALTH INSURANCE CLAIM FORM 1500.

Richardson, Texas

- Scheduled patients in person or by telephone- Answered phone calls regarding existing patients.- Facilitated patient flow by notifying the provider of patients'arrival, being aware of delays, and communicating with patientsand clinical staff.- Obtained new patient demographics and updated existingpatient demographics by collecting patient’s detailed patientinformation including personal and financial information.- Interviewed and performed certain intake… Show more - Scheduled patients in person or by telephone- Answered phone calls regarding existing patients.- Facilitated patient flow by notifying the provider of patients'arrival, being aware of delays, and communicating with patientsand clinical staff.- Obtained new patient demographics and updated existingpatient demographics by collecting patient’s detailed patientinformation including personal and financial information.- Interviewed and performed certain intake procedures for newpatients with Department of Labor, Worker’s Compensation, andMajor Medical.- Acquired pre-authorization for Medical and Physical Therapy.- Performed medical assisting functions such as interviewing andrecording patient’s current complications and improvements,review of systems, and prepare patients for the health care visitby directing or accompanying them to the doctor’s exam room. Show less