Senior Specialist - Consumer Regulations
Current• Review and edit consumer compliance bank examination reports and Community Reinvestment Act Performance Evaluations for accuracy, consistency, clarity, and tone• Analyze matters for violations of Unfair, Deceptive or Abusive Acts or Practices and Fair Lending laws and regulations, work with Board of Governors staff on disposition• Manage consumer complaints and investigate complex matters including allegations of fair lending violations• Recommend disposition of regulatory applications, give guidance to financial institutions on the applications process and how to support a successful application• Draft and update procedural documents regarding the examination, consumer complaint, and applications processes • Edit and review Consumer Compliance Outlook publication