Laura Liang Email & Phone Number

• Manage, oversee, and direct coordinated systemwide library services to children and families• Supervise, train, and evaluate a multi-lingual staff of 20 professional librarians and additional support staff to deliver equitable systemwide services and programs• Established a strong local network with community partners, engaging and building productive relationships to promote services and leverage resources• Developed key processes and communications that facilitated program development, outreach, and execution, monitoring and evaluating efforts for efficacy and effectiveness • Provide regular status updates to appropriate committees, stakeholder groups, executive leadership and city councilmembers to ensure all parties are aligned with their expectations

• Led team of 12 professional staff in providing library services to adults, monitoring staff performance and providing feedback to help improve their skills and delivery of services• Demonstrated excellent leadership skills by successfully developing and directing the implementation of department goals, objectives, policies, work standards, and process improvements• Coordinated with city and community partnership leads to develop goals and plans that aligned with policy efforts, strategic goals, and priorities of city and community organizations• Encouraged and implemented comprehensive documentation procedures to ensure efficiency and high-quality standards that enhanced user experience

Foster City, Ca

• Led a team of 25 professional and paraprofessional staff, conducting selection, training, mentoring and coaching to ensure high levels of library services• Implemented new technologies and platforms to improve library operations, in consultation with community partners, committees, stakeholder groups, and executive leadership• Demonstrated success in managing the day-to-day operations of a community library, resulting in the highest circulating branch within the library system• Directed public service for community library and division programs in adult, teen, and children's services, outreach, collections management, and access services• Led complex and specialized programming assignments

Chatham Square Library

• Manager of Early/Family Literacy Initiatives for branch library.• Managed monthly calendar and program allocations for Children's Staff. • Supervised and managed work for library volunteers on children's floor.• Conducted programs and workshops to children and families in English and Chinese.• Provided integral services to children and families in the areas of reference, homework, research and readers’ advisory. • Promoted library services to children, teens and adults• Conducted extensive outreach in the community• Established partnerships with local daycares, community organizations, hospitals and public schools• Advocated for increased funding of vital library services

Belmont Library And Enrico Fermi Cultural Center

• Provided integral services to children and families in the areas of reference, homework, research and readers’ advisory. • Developed science, technology, engineering and math programs specifically geared towards school-age children • Promoted library services to children, teens and adults • Conducted extensive outreach in the community• Established partnerships with local daycares, hospitals and public schools• Advocated for increased funding of vital library services

New York, Ny

• Management, implementation, operation and evaluation of children’s programs across 85 branch libraries • Coordinated large scale events of up to 300 in attendance • Educated youth library users about the resources of the NYPL and educational uses of digital learning tools.

Master Of Library & Information Science (M.L.I.S.)

Sociology

B.A., Social Welfare, Education