Laura Liang Email & Phone Number

• Manage, oversee, and direct coordinated systemwide library services to children and families
• Supervise, train, and evaluate a multi-lingual staff of 20 professional librarians and additional support staff to deliver equitable systemwide services and programs
• Established a strong local network with community partners, engaging and building productive relationships to promote services and leverage resources
• Developed key processes and communications that facilitated program development, outreach, and execution, monitoring and evaluating efforts for efficacy and effectiveness
• Provide regular status updates to appropriate committees, stakeholder groups, executive leadership and city councilmembers to ensure all parties are aligned with their expectations

• Led team of 12 professional staff in providing library services to adults, monitoring staff performance and providing feedback to help improve their skills and delivery of services
• Demonstrated excellent leadership skills by successfully developing and directing the implementation of department goals, objectives, policies, work standards, and process improvements
• Coordinated with city and community partnership leads to develop goals and plans that aligned with policy efforts, strategic goals, and priorities of city and community organizations
• Encouraged and implemented comprehensive documentation procedures to ensure efficiency and high-quality standards that enhanced user experience

Foster City, CA

• Led a team of 25 professional and paraprofessional staff, conducting selection, training, mentoring and coaching to ensure high levels of library services
• Implemented new technologies and platforms to improve library operations, in consultation with community partners, committees, stakeholder groups, and executive leadership
• Demonstrated success in managing the day-to-day operations of a community library, resulting in the highest circulating branch within the library system
• Directed public service for community library and division programs in adult, teen, and children's services, outreach, collections management, and access services
• Led complex and specialized programming assignments

Chatham Square Library

• Manager of Early/Family Literacy Initiatives for branch library.
• Managed monthly calendar and program allocations for Children's Staff.
• Supervised and managed work for library volunteers on children's floor.
• Conducted programs and workshops to children and families in English and Chinese.
• Provided integral services to children and families in the areas of reference, homework, research and readers’ advisory.
• Promoted library services to children, teens and adults

Belmont Library And Enrico Fermi Cultural Center

• Provided integral services to children and families in the areas of reference, homework, research and readers’ advisory.
• Developed science, technology, engineering and math programs specifically geared towards school-age children
• Promoted library services to children, teens and adults
• Conducted extensive outreach in the community
• Established partnerships with local daycares, hospitals and public schools
• Advocated for increased funding of vital library services

New York, NY

• Management, implementation, operation and evaluation of children’s programs across 85 branch libraries
• Coordinated large scale events of up to 300 in attendance
• Educated youth library users about the resources of the NYPL and educational uses of digital learning tools.

Master Of Library & Information Science (M.L.I.S.)

Sociology

B.A., Social Welfare, Education