Laura Little Email & Phone Number

Alpharetta, Ga

Bill customers via paper or EDI - processing mostly EDI invoices. Troubleshooting where necessary whether customer pricing, vendor pricing or electronic (IT) failures. Work closely with Accounts Payable as EDI invoice processing involves A/P functions. Worked as a Billing Specialist II for 4 years prior to moving to the Price/Spend position. Worked 2 years in Accounts Receivable applying cash, sending out necessary documentation as well as customer service with all Hanger customers. I have 2 years customer returns experience as well. I also take it upon myself to assist the company's one IT employee with user needs in my area. Some tasks include hardware and software installation and troubleshooting, training new employees on the software. Very comfortable with remote access to troubleshoot, attend meetings and present using Skype and other programs, ServiceNow software, and python scripting to automate.

Alpharetta, Ga

Assisted Operations and Supply chain with vendor product pricing impact analysis taking into account company profit margins (increase and decrease) based on many difference margin structures per customer types. Heaviest volume occured during yearly price increases as well as promos. The analysis was used for pricing and contract negotiations for each vendor in an attempt to minimize the impact to the company's profit margin.

Greater Atlanta Area

Assisted with both hardware and software installation and troubleshooting for the Department of Rehabilitation Medicine as well as network configuration. Sole IT support for the small department. Trained users were needed. I also assisted with grant budget preparation meeting frequently with the University Grants Management office expense tracking liasion to ensure all monetary regulations were being met by the department.

Greater Memphis Area

Research and medical adminstration. Performed all types of general office functions, grant preparations and scientific manuscripts.