Laura Mcalonen Email & Phone Number

With over 30 years of experience in the Commercial healthcare industry, I am an operational and product strategy leader who drives impactful results through strategic foresight, innovative problem-solving, and adept leadership. I have a robust track record of enhancing operational efficiencies, attaining key operational metrics, orchestrating successful product launches, and ensuring regulatory compliance, while delivering exceptional customer satisfaction.Operations Management | Product StrategyEmail@: LMcAlonen@gmail.comAssociate Director of Commercial Product Development | Associate Director of Commercial Claims excelling at Commercial claim operations and product development. I managed processes for self-funded and fully insured HMO, POS, EPO, and PPO products, ensuring the accuracy and timeliness of claims processing, and continuously optimizing workflows to elevate performance metrics and bolster client satisfaction. Led the conception, filing, and execution of new plans across diverse market segments in New York and Vermont, navigating intricate regulatory landscapes and collaborating seamlessly with cross-functional teams to develop and launch competitive products that precisely aligned with market needs and standards. Led Claims Operations Teams thru three separate mergers and acquisitions and a full claims system replacement.I am an energetic, enthusiastic, results-driven leader deeply committed to operational excellence and delivering superior products and services to the healthcare sector. With my comprehensive industry acumen and proactive approach, I am primed to spearhead strategic initiatives that propel the Commercial healthcare sector forward. I am confident in my ability to continue generating impactful outcomes and inspiring teams to surpass expectations in both operational and product development realms.Predictive Index (PI) is Altruistic with high Starting Energy.Core Competencies• High Performance Team Leadership• Cross Functional Team Leadership• Strategic Thinking• Regulatory Implementation• Quality Assurance• Business Process Improvement• Product Development and Filing• Product Implementation• Operations Management• Claims Adjudication Process• Project Management• Microsoft Office Applications• FACETS Claims SystemContact me at LMcAlonen@gmail.com for any Operational | Quality | Product Development opportunities.

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  Siena College

  Accounting