Laura Mcgrane Email & Phone Number

Coordinated entire rental lifecycle, creating new accounts, rental agreements, dispatch, equipment tracking, and billing.

Remote

- Collected past due payments for subscriptions, and purchases from customers across the United States, Europe, and Australia.- Participated in DSWA’s Sales and Leadership Training Course to enhance product knowledge and personal growth.

New Zealand & Australia

Embarked on a once in a lifetime 3-year journey: Held a variety of positions to further my career, which enabled extensive travel and exploration of 5 new countries.

2785 Speer Apartments

Urban A++ / Silver Leed Silver Certified 332 unit Lease up in the Denver Highlands.- Consistently closed each month at $0 delinquency with over $500,000 in collectible rent.- Executed property bookkeeping: invoices, coding and final account statements.- Increased rental rates 4 times during the duration of lease up.- Aided in maintaining positive resident.

Denver, Colorado, United States

99 unit Luxury Lease up - First new complex built in Golden, CO in 16 years.- Pre-leased property to 60% prior to any onsite tours within 4 months and 80% prior to any move-ins within 5 months.- Networked with local companies to create relationships and expose residents to the community.- Managed maintenance work orders, turns, bids, vendors, and overall.

Denver, Colorado, United States

Coordinated and maintained 25 luxury condominiums for 1891 Curtis, COA.- Managed maintenance, contractors, cleaning teams, elevator schedules and community events.- Drastically improved the efficiency of communication of staff-resident relations.

Corporate Office - Denver, CO

- Evaluated competitors in the market through market surveys, secret shopping and due diligence.- Project manager of unsold units at Residence XXV. - Assisted with sales and spiffs of remaining 13 luxury condos. - Concierge/Front desk greeter: established an exquisite ambience to entice potential buyers.

Denver, Colorado, United States

- Awarded ‘Circle of Excellence’ 2012 overall department winner for exceeding guest and management expectations.- Recognized with three ‘Spirit to Serve Awards’ for ensuring quality experiences for all guests.- Cross-trained in various positions such as Front Desk Agent, Concierge Lounge Attendant, Night Audit, and Room Service.- Actively took the.

Kalamazoo, Michigan Area

- Provided orientation and trained new associates.- Developed effective product placement and designed displays to increase sales.- Created promotional materials advertising a yearly sale and store events.- Selected as store representative for Kalamazoo Institute of Arts Art Fair, which increased customer awareness.

Coronado Springs Resort, Orlando, Florida

-Recognized 10 times for excellent service through Disney Fanatic Cards.-Designated as a fluent German speaking Disney Cast Member.-Adapted to a new, fast-paced culture with poise and confidence, while holding four different positions.-Completed “Marketing you”, and “Advanced Hospitality Management” courses and enriched my knowledge in “Guest Service,” a.

Bachelor'S Degree, Organizational Communication & German

Activities and Societies: Alpha Chi Omega- VP Membership Development & VP Risk Management, Alpha Lambda Delta, & Comma

Bachelor'S Degree, German & Phonetics

Activities and Societies: Volunteered at a local elementary school assisting children with their German studies.