Laura Mcmorran Email & Phone Number

Frontline Performance Group (FPG) believes in the potential of people and our proven ability to harness that potential to drive tangible frontline results that last. FPG transforms front desk operations into profit centers for leading hospitality, car rental and automotive brands worldwide by elevating the performance of their frontline agents, while.

As a Customer Success Manager for Burnalong I empowered employers to cultivate a culture of workplace wellness through our comprehensive digital and local well-being solution. I played a crucial role in enhancing the client experience for the SMB vertical by leading cross-functional collaboration efforts, developing valuable resources, and authoring the.

During my tenure as a Social Media Marketing Strategist at The Parkes Companies, I demonstrated strong creativity by crafting captivating visuals and engaging copy that resonated with our target audience. I leveraged analytics tools to track and analyze social media performance, deriving actionable insights that informed strategic marketing decisions and.

Boulder, Colorado

As Practice Manager at Boulder Dental Arts, I successfully implemented HR programs that significantly reduced staff turnover. I managed bi-weekly payroll processing, presented treatment plans to patients, and executed in-office payment plans that boosted revenue. My role involved overseeing employee relations, scheduling, productivity, collection outreach.

Boulder, Colorado, United States

During my brief tenure at Ajeva, a startup, I spearheaded the creation of comprehensive Activation and Engagement strategies. Within a short timeframe, I independently developed an effective Onboarding and Customer Activation system, delivering personalized webinar training and support to new clients for successful adoption within the first 30 days of the.

Ogden, Utah, United States

As a Supplier Relationship Manager, I leveraged internal software tools to efficiently address a high volume of inbound exception tickets, resolving issues like product shortages and overages from external suppliers. I adeptly cultivated strong relationships with suppliers and internal stakeholders through effective communication via phone and email.

Draper, Utah, United States

Led the development of PHL’s Client Onboarding and Activation Team, providing clients with a "white glove" onboarding experience, resulting in efficient implementation across provider locations. Managed a substantial portfolio, achieving a funding goal of $500,000 quarterly. Accelerated account activity, with applications submitted twice as fast, 90%.

Greater Nashville Area, TN

As the Primary Liaison (NCOIC) for critical intelligence communities including Fort Campbell Intelligence Community, NSA Intelligence Community, Interagency, INSCOM, and the Fort Campbell Foundry, I played a pivotal role in ensuring mission success through effective communication and management of sensitive compartmented information (SCI) programs and.