Laura Dunne Email & Phone Number

Honeoye Falls, NY, US

Rochester, New York, United States

Rochester, New York, United States

Rochester, New York Area

Led the patient experience efforts for Unity Hospital and established the Hospital as the leader in patient experience across the five-hospital Rochester Regional Health System. Oversaw complaints and grievances for Unity Hospital and served as an advocate and resource to resolve patient and family concerns during and following hospitalization. Used.

Rochester, New York Area

Managed Unity Health System’s Corporate Communications department and led strategic communications planning and implementation for key service lines and programs, internal communications, and referral development. Developed creative solutions to complex communications challenges and generated support for ideas and recommendations. Worked with ad agencies.

Rochester, NY

Served as part of Unity Behavioral Health’s senior leadership team and led internal and external communications. Managed the school and treatment court outreach teams and developed new outreach models that led to enhanced revenue opportunities. Focused the outreach teams on increasing referrals while continuing to provide the best possible case management.

Rochester, New York Area

Served as part of Unity Behavioral Health’s senior leadership team. Led internal and external communications that contributed to consistent year-over-year growth for this key service line. Worked with clinical leaders to enhance, and then promote, chemical dependency programming for teens, which led to a 90 percent increase in volumes for teen visits.

Worked with a wide-range of clients including Bausch & Lomb, Kodak, Element K, Chela Financial, Rochester General Hospital, Schlegel Systems, and the Seneca Park Zoo Society. Partnered strategically with clients and creative teams to develop innovative and effective campaigns.

Rochester, NY

Worked with Kodak Consumer Imaging clients. Key project manager for trade shows materials, print advertising, direct mail, and promotional materials. Built relationships with clients and internal teams to develop creative that was on budget and on strategy.