Laura Melluzzo Email & Phone Number

Dayton, OH, US

Dayton, Ohio, United States

United States

 Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating Kodak updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Act as “Air Traffic Controller” to project manager.

Dayton, Ohio

► Developed the B&C department from the ground floor, writing a business plan, identifying profit potential, and outlining the departmental policies/procedures. Aligned inventory and staff to man the new profit channel. ► Conceptualized and introduced new checklists and procedures for handling upcoming client events. Selected event vendors and suppliers.

Lebanon Ohio

► Supported HR processes by recruiting potential new hires using social media and assisting with resume review and prescreening. Provided recommendations to the Senior Director based on each candidate’s skill set versus the job opening. Recruited several managers who are still with the company. ► Planned and scheduled meetings, conferences/teleconferences.

Dayton, Ohio Area

Collective overview of tasks performed at Duane, GDCG, and Design Homes Co., Inc.:► Duane Realty — Managed a high-volume realtor office, editing property contracts and handling customer service and supporting sales activities as needed. Helped throughout the sales process to maximize sales efforts, retain ideal prospects, and customer satisfaction levels..

Dayton, Ohio Area

► Transitioned to Officer Manager in 2005, taking over tasks previously performed by the Owner. Managed direct/indirect staff, supporting human resources, sales/marketing, customer service, and business financials. Became the “go-to” for realtors and staff (25 realtors/2 admins) needing support and guidance. ► Supported prospect acquisition, customer.