Laura Molnar Email and Phone Number

Quality Matters (QM) is the global organization leading quality assurance in online and innovative digital teaching and learning environments. It provides a scalable quality assurance system for online and blended learning used within and across organizations. When you see QM Certification Marks on courses or programs, it means they have met QM Course Design Standards or QM Program Review Criteria in a rigorous review process.A member-based non-profit organization, QM is one of the largest providers of assessed professional development for online faculty. While many organizations offer “sit and get” webinars or issue certificates of completion for lightly-facilitated workshops, QM courses and workshops feature rigorous assessments and robust facilitation. This professional development supports QM quality assurance at the member organization and throughout the QM community.

Provide excellent customer service to the Extraordinary Spaces guest groups by adhering to Conservancy and National Park Service policies, procedures, and standards. Create a welcoming environment for guests, answer questions, and open and close facilities responsibly.

Manage a class of 25 - 30 students, facilitate classroom activities, follow lesson plans and adjust as needed, differentiated instruction to meet all students' needs. Maintained effective classroom management strategies and applied advanced teaching capabilities in all subject areas. Determined appropriate consequences for inappropriate student behavior and write a report for teacher about the classes events.

Software: Visual Studio, SQL Server Reporting Services (SSRS), Crystal Reports, Infomaker - Designed, developed, tested, deployed, and maintaining executive dashboards using graphs, pie-charts, and drillable lists. Epicor Prophet 21 ERP - Led P21 ERP upgrade effort addressing issues such as server requirements and capacity. Continually test and perform latest build upgrades. Assist with all aspects of P21 management and perform routine maintenance. Ensure that third party software integration works. IQS Quality Management Software - Managed IQS quality software install and implementation. Assisted with database creation and Tool-Kit API mapping. Designed new and customized canned reports based on user needs. Microsoft SQL 2014, Exchange 2010, MS Office/Project/Visio, Adobe Creative SuitePlayed key role in creating, implementing, and documenting company-wide IT administration and security policies. Established new help-desk procedures, significantly increasing response time. Performed ongoing training to provide less downtime and increased productivity.

Assist with Security, Networking and Website Development for Clients.Client Account Maintenance and BillingSystems: Windows Server 2003/2008/2008R2/2012 Windows XP/7/8/10Networking: Cisco/Netgear/Aerohive, Wireless/VPN ArchitectureSoftware: Visual Studio,Adobe Dreamweaver, Photoshop, Fireworks, Flash, Peachtree Accounting

Corporate Holiday Celebrations - Convention Dinners - Wedding ReceptionsLufthansa Oktoberfest - Brain Tumor Foundation for Children Annual Fundraiser2000 New Year’s Eve Celebration - 1996 Summer Olympics - 1995 World Series1994 Super Bowl - NCAA Football and Basketball Tournaments