Laura Moreira Email & Phone Number

Remote

Coverflex is on a mission to change the world of compensation! With great ambition and guiding principles, we work in a really fast-paced environment with a purpose and the best team I have ever worked with. In our first year in the market, we've reached more than 20.000 platform users from more than 700 companies. We've acquired 2 companies and reached the incredible result of having 1 million ARR in the first year. At People Team, our main focus is:. Extreme Employee Obsession;. Help Coverflex to create, develop and nurture a world class team!We are looking for talented people willing to help us change the way compensation works and is managed: https://careers.coverflex.com

Portugal

Founder & Manager of a Portuguese startup project in the Circular Economy & Tourism arenas.Business development, fund-raising, proposal writing, pitch development , team management, recruitment & project coordination.- Winner of the Social Impact award of Tourism Creative Factory - Winter edition (https://tourismcreativefactory.com) - Finalist of the Women4Climate bootcamp (ongoing)

Lisbon Area, Portugal

Remote

Portugal

Lisbon Area, Portugal

People operations, recruitment & talent management, business strategy for growth

London

Consultancy in project management in the Human Capital Management arena.Strategy development & talent management process;Recruitment tailored solutions;Stakeholder Management & Engagement;Learning & Development strategy development;Training lifecycle.

Global

Providing HR Consultancy services and training courses.Client portfolio includes Banco do Brasil, Sonangol, 1Korp (Singapore), OPS, SLG, BPA (Angola).

Global

Freelance trainer. Responsibilities include needs assessment, designing, implementing and evaluating training courses for multinationals. Client portfolio includes Sonangol (Angola), Chevron, Cameron, GE, GE GLS, Equador, amongst others.

Lisboa

Dili, East Timor

Consultant for a recruitment process.

Timor-Leste

Consultancy role to implement the Training Needs Analysis phase of a training project. Responsibilities included assessing needs with potential partners and clients in 5 districts, interviewing, and liaising with local authorities, NGO’s and private sector entities.

Quinta Da Marinha

Human resources management (generalist), recruitment and learning & development

London, United Kingdom

• Identify training needs in conjunction with senior management, design appropriate training and development programmes. • Develop networks and relationships across the ThomsonReuters learning & development community (UK and internationally) to leverage knowledge and incorporate best thinking and initiatives into local training & development initiatives • Work with HR Advisors to respond to ad-hoc requests from line managers for specific assistance with training and development issues and act as first point of contact to respond to training related queries in a timely manner • Work with others within the ThomsonReuters learning and development community as required. • Create content and coordinate monthly articles to be published in the internal magazine “MD‟s Updates” • Maintain accurate finance reporting on the T&D budget o Achievements: gained efficiencies in training processes by redefining procedures and policies, getting agreement from team and internal (client) team stakeholders

London, United Kingdom

• Support the recruiting team building a new wireless engineering team.• Responsible for coordinating phone and onsite interviews including: coordinating the logistics for each interview, organising travel arrangements while providing candidates with a consistent, reliable and knowledgeable recruitment experience.• Interviewing and Training: conduct Recruiting Coordinator interviews, writing comprehensive feedback efficiently. Successfully trained new Engineering Coordinator to a high standard. Assisted in the creation of a New Starters ‘handy hints’ document to aid them in their first two weeks. Coordination of all New Starters logistics including the organisation of travel, accommodation, training, HR paperwork, mentor assignment and tours• Prepare full lifecycle candidate documentation from initial interview briefing through to offer letters.o Achievements: created and maintained documentation on the London Engineering Teams regarding their technical expertise for interviewing; this document is widely used by all coordinators who schedule for the London office. o Create and disseminate the use of Thank You notes to all onsite interviewees – translated into native language if appropriate or hexadecimal code.o Key involvement with offsite project group ‘Interview Questions’. Committed to improving interview training across EMEA.

Carrying out all aspects of the administration and processing of customer requests that are of a non-technical nature;Providing excellent customer care in all aspects of support, other than technical, to all external customers. Log all customer queries within the trouble ticketing system and take ownership of any issue raised until resolution is achieved.Maintain up to date customer records and documentation and liaise with sales, support engineers and finance staff as necessary to resolve customer queries and help meet their expectations;Providing training for work colleagues in internal systems and generic Customer Care topics.

Lisboa

• Provide internal trainings on several subjects, such as Training Methods and Techniques; Energizers, Ice-Breakers and Games in Training; Cultural Diversity & Training and Designing, Delivering & Evaluating Training.• Provide consultancy in HR related issues: interviewing candidates, HR best practices, rewards systems;• Maintain and update customer databases.• Coordinate the training calendar and provide all administration support to internal and external trainings..*Maintaining and updating customer databases.*Coordinating the training calendar and providing all administration support to internal and external trainings

While maintaining all my duties as a Customer Care Service Provider I took the bellow responsibilities, as a result of Clara.Net's request during a time of transition.Perform personnel duties, such as recruitment, selection, compensation, benefits, training, affirmative action, etc. Work within established local and corporate policies and procedures. Ensure that the country operation is in compliance with government regulations.Direct and execute local staff recruitment, training and development, and affirmative action programs, adhering to all applicable laws and regulations. Remain current on all personnel policies, programs and practices to keep managers abreast of current practices and informed of new developments, pending and new laws and regulations. Recommend procedural changes.Direct and execute the preparation and maintenance of regular and special reports desired by local or corporate management to assist in the attainment of company objectives.

Lisbon Area, Portugal

Providing administration support and coordinate all training courses.Coordinating data entry, administering questionnaires and maintaining training records.Liaising with local coordinators making sure that training records were up to date and improve inter-office communication.Coordinating the training calendar and providing all administration support to internal and external trainings.

Certificate In Training Practice, Training & Development

Bachelors, Business And Work Psychology

Training In Design And Evaluation Of Training Sessions

Trainer, Training For Trainers In Intercultural Learning

Education record

Education record