Chiper is the leading B2B e-commerce ecosystem for corner stores in Latin America. The One-stop-shop for store's needs: 40k+. Corner stores.- I led and accelerated the launch of our new logistics application. I prioritized critical functionalities and streamlined processes in the modules to optimize the app's development time, resulting in a significant reduction in the app's development timeline. - I designed and implemented a solution to increase productivity in the picking process. By: * Creating a storage area for excess inventory, I ensured a lean and efficient picking area without excess inventory. * Creating a functionality to ensure that products are placed in the correct position upon receipt, reducing the need for reprocessing during picking. * Defining a slotting model that strategically categorizes products based on their sales level and compatibility, minimizing the need for unnecessary movement within the warehouse. * Creating the replenishment model to ensure that the picking area is always stocked with what is needed and to ensure that the pickers always have the product available at the time the product is picked.These efforts resulted in an average productivity improvement of at least 35% in the warehouses where the solution was already implemented.

Muni is a startup that sought to democratize ecommerce by ensuring that everyone could access this service through an innovative group buying model. Here I had the opportunity to create product in operations and for the ecommerce catalog.Key achievements:- Improved inventory reliability from 80% to 95% by creating operations standards, designing metrics to understand where the problems were and a tool with which we can make inventory counts reliable.- Improved stock out rate from 8% to 4% and reduced excess inventory by improving inventory reliability.- Create metrics to understand the customer funnel by learning how to use amplitude and using that data to understand user friction points.Tools: Jira, amplitude, SQL, Metabase, UX, UI.

Lead a team of 85 people (direct and indirect) for the process of receiving, storing and delivering products to the picking process. Custody of inventory and implement improvement processes for expense optimization through elimination of waste.

Novaventa is the largest direct sales company in Colombia, it has the largest network of salespeople and sales compared to companies such as Avon, Natura, Linea Directa, etc.Key achievements:- Leader of the 4 sigma project that improved the number of errors in the picking lines, reducing customer complaints by 50%, this was achieved with zero economic resources.- PM of the customer fraud project, digital transformation project that integrates cameras, development of information systems, machine learning to reduce customer fraud, expecting to reduce 20% of fraud by result.- Leader of the initiative to create a picking subsystem for low rotation products, increasing sku capacity by 180% in the same m2, reducing the cost of transportation and packaging material, savings per year is 700,000 USD dollars.Tools: Lean six sigma, data analytics, 5s, Lean manufacturing.

Key achievements:Creator and Product Manager of the spin-off FARMADOMICILIOS, an application for home delivery of medicines prescribed by EPS SURA to its patients through the integration of its suppliers Neuromédica, Colsubsidio, Medicarte and Helpharma and EPS SURA. Subsequently acquired by EPS SURA. Currently manages approximately 250,000 orders per month. I created both the user platform to order medicines and the entire logistics system to integrate all suppliers and ensure the correct delivery of the order.

Design strategies for the food category that will seek to increase UPP and margin. Enter new suppliers and products that will generate the sales and profitability objectives for the category.

Perform the numerical analysis to estimate the sales trend in the different commercial variables. Design or reconfigure strategies aimed at improving indicators through sales force management. Key achievements:I led the process of reducing the printing of catalogs in order to generate savings in this area without affecting sales; savings of 30% were generated in this expense.I led the process of reconfiguration of indicators in order to find ways for the sales force to achieve sustainable results. Led the change of the commission model to improve the company's ROI on this investment.