Laura Norman

Laura Norman Email and Phone Number

Force Resilience Planner at Thames Valley Police @ Thames Valley Police
united kingdom
Laura Norman's Location
Carterton, England, United Kingdom, United Kingdom
About Laura Norman

At Thames Valley Police, our team's skill in meticulous event planning and resource management has been pivotal in orchestrating major events, including the Commonwealth Games 2022 and multiple royal ceremonies. With a focus on problem solving and effective communication, my role ensures operational success and public safety.Leveraging skills honed over five years as a Force Resilience Planner, I have contributed significantly to our team's ability to maintain police resilience and execute large-scale operations seamlessly. Our collaborative efforts have consistently met the rigorous demands of both standard and high-profile events in the Thames Valley region.

Laura Norman's Current Company Details
Thames Valley Police

Thames Valley Police

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Force Resilience Planner at Thames Valley Police
united kingdom
Employees:
2236
Laura Norman Work Experience Details
  • Thames Valley Police
    Force Resilience Planner
    Thames Valley Police Mar 2019 - Present
    • Attend planning meeting with police and partner agencies and in order to plan standard and confidential operations and major events and ensuring enough officer presence within Thames Valley.• Resource scene, cell, and bed watches.• Request officers from other forces.• Complete annual leave requests.• Ensure police resilience numbers meet the minimum safety requirement for the whole force.• Complete finance cost recoveries.Large operations that I have planned/assisted with planning: Common Wealth Games 2022, Duke of Edinburgh’s Funeral, Queen Elizabeth II Funeral, King Charles III Coronation, Reading Festival, Henley Regatta, Royal Ascot 2023 Plus more.
  • Thames Valley Police
    999/101 Call Handler
    Thames Valley Police Mar 2017 - Mar 2019
    Kidlington, England, United Kingdom
    • Answer emergency 999 calls and 101 enquiry line calls• Complete on duty manager assistant tasks, for example calling back reporting parties of missing people to recap on missing person MIR questions, to ensure risk is captured• Complete social services referrals for strategy meetings.• Record crimes and classifications or crimes correctly on the system.• Answer multimedia emails which are reports from members of public online.• Train new starters/call handers as crime recorders and teaching the new systems.
  • Devon And Cornwall Police
    Film Viewer/Data Inputter - Tickets Department
    Devon And Cornwall Police Oct 2016 - Feb 2017
    Plymouth, United Kingdom
    • Review safety camera films for speeding offences and other offences within the legal time frame • Send out speeding fines to the registered owners.• Check PNC for the registered owner details/insurance details. • Chase notices that have not been responded to. • Create court files for offences above the legal speed limit parameter, attending court if needs be. • Put vehicle markers on vehicles. • General post duties. • Send over non registered foreign vehicles so they can have an additional marker and register them.
  • Devon And Cornwall Police
    Civil Litigation Clerk/Disclosure Clerk
    Devon And Cornwall Police Apr 2016 - Oct 2016
    Plymouth, United Kingdom
    (position: Maternity Cover)• Maintain accurate file and if requested disclose copies of road traffic collision reports and third-party details to solicitors, insurance companies, partner agencies and members of the public. • Deal with telephone and email enquiries. • Research and update force database and other record management systems in response to these enquiries, determining what information can be disclosed. • Editing or redacting as appropriate, and advising on the appropriate fees and procedures for obtaining the required information whilst maintaining the system to force standards and protocols. • Manage payments of report forms. • Complete invoices and refunds. • Ensure that all FATAL court hearing/coroners reports are detailed and correct in the back of the forms prior to sending out. • If the collision investigation went to court, then the outcome will need to be obtained and updated.
  • Devon And Cornwall Police
    Collisions Case Handler
    Devon And Cornwall Police May 2013 - Apr 2016
    Plymouth, United Kingdom
    • Inputting collisions from paper file onto the police system. • Sending out correspondence to the registered owner and insurance holder of the vehicle, using PNC. • Sending out correspondence regarding driving awareness course to offenders. • Inputting tickets issued by officers at the roadside and sending out correspondence. • Answering phone calls from members of the public • Printing/filing/scanning report forms to officers that require the forms back for court cases or further investigations. • Completing witness statements for court to advise why I have sent out the legal documents (notice of intended prosecution) should the case go to court then I may be required to attend.
  • European Electronique
    Professional Services Coordinator
    European Electronique Jun 2012 - May 2013
    Eynsham, Oxfordshire, United Kingdom
    • Organise the installation of high value computer system within large organisations. • Organise the engineers to install the equipment. • Create health and safety cards for attending sites. • Work with project managers to deliver the service that has been paid for by the large companies and ensure deadlines are met. • Provide cover for reception. • Keep computer systems up to date and all details held are correct.• Complete purchase order and invoice/filed. • Check that CSCS cards are kept within date.
  • Royal Navy
    Sea Specialist
    Royal Navy Sep 2010 - Jul 2011
    Plymouth, United Kingdom
    • Completed 9 weeks of intensive military basic training. • The trade role then included: Steering the ship, act as lookout and communicate with other vessels via Morse code, flashing light and semaphore flags and radio communications. Moor secure and guard the ship when in port – provide armed security (SA80). Operate the smaller weapons like general purpose machine guns. Drive fast rigid-hulled inflatable boats (RHIB) in all conditions. Maintain the external part of the ship – painting and repairing damage or replacing ropes etc.
  • The Royal Household
    Seasonal Cleaner (Whilst Royals In Residence)
    The Royal Household Oct 2009 - Jan 2010
    Sandringham
    Seasonal position whilst Royal family where in residence at Sandringham House. General House keeping duties, cleaning, polishing, hoovering, changing bedding, cleaning bathrooms.

Laura Norman Education Details

Frequently Asked Questions about Laura Norman

What company does Laura Norman work for?

Laura Norman works for Thames Valley Police

What is Laura Norman's role at the current company?

Laura Norman's current role is Force Resilience Planner at Thames Valley Police.

What schools did Laura Norman attend?

Laura Norman attended College Of West Anglia, Litcham High School.

Who are Laura Norman's colleagues?

Laura Norman's colleagues are John Kendall, Sue Oliver, Morgan Llewellyn, Harry Hilsdon, Christopher Card, Richard Cohead, Sarah Yousif.

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