Managing projects and collaborating across the business to develop, implement and improve safety assurance and management systems and tools. Introducing technology to automate processes and solve problems.Aligning performance reporting with strategic directionIntroducing Bowtie Methodology to analyse key risks.Providing work health and safety advice, performance reports, and recommendations for improvements to senior executive

Business Analysis during the establishment phase of a major TfNSW project, I led operational reporting, process design and mapping, scheduling, financials, procurement, and safety.

Achievements:• Developed and implemented the Passes and Schemes Dashboard, reporting monthly on Key Performance Indicators across a business unit of 40, providing service to ~1 million customers annually • Redesigned a more effective invoicing procedure which decreased staff input time from 2 days to 30 minutesCore Responsibilities:• Coordinate administrative support for the Passes and Schemes Program Manager and General Manager, ensuring that standard program/project reporting is completed as required.

Achievements • Trained 4 new employees• Grew home-stay client base by 75%• Assisted International Director to grow international student numbers by 30%• Planned 4 major events and a number of smaller events attended by more than 200 people• Updated content and layout for external-facing website• Updated and designed promotional material for International Student mail-outsTasks• Recruiting and maintaining client relationships for a local home-stay program• Liaising with local businesses and coordinating student volunteer placements• Analyzing data and preparing reports on student retention• Developing assessment templates and procedures for English as a Second Language program• Meeting with and assisting students in their adjustment to Canadian life• Communicating with students, local businesses, and academic professionals by phone, email, and in person• Supervising student assistants and assisting in interviewing and hiring new staff

Teaching English as a Second Language to students aged 5-12 in elementary schools Liaising with school staff in Japanese and EnglishWorking with classroom teachers to produce educational resources and assessmentsMixture of independent teaching and team-teaching with Japanese class room teachersInterpreting Japanese ESL curriculum and incorporating personal and company resources as appropriate to produce interactive, quality lessons

Teaching English as a Second Language to students aged 5-12 in elementary schools Liaising with school staff in Japanese and EnglishWorking with classroom teachers to produce educational resources and assessmentsMixture of independent teaching and team-teaching with Japanese class room teachers