Brand health, growth hacking, social media communication, social media strategy, content creation, sales strategy, brand awareness campaigns, lead-generation campaigns, etc.

Languages. Literature. History.

Developing social media strategies and leading a social media editorial calendarProducing and overseeing social media content on all channels (Facebook, Instagram, Youtube, TikTok, etc.)Executing social media strategies in cooperation with marketing managersEngaging with social media communities to build dynamic channels that foster balanced discussionMonitoring social media engagement and suggesting content optimizationWorking with Facebook Creator Studio, Canva, Facebook Ad Manager, Semrush & moreWorking with content and visual teams to ensure content is informative, appealing, and in line with our brand identityCollaborating with other departments to create innovative content ideasResearching and writing relevant, accurate, and engaging posts

Sales & customer care. First contact for complaints and escalations. Collaborating with vendors and partners. Processing customer complaints and refunds. Assisting TL & Manager with employee onboarding and training process. Responding to reviews on various platforms. Responding to social media messages, emails, etc.

B2B sales. Partner acquisition. Destination research. Close collaboration with Logistics, Finance & B2C sales teams.