SaaS B2B Customer Success Manager for Swiftly customers in the eastern and central United States, Canadian, and European markets.

Work directly with customers to advise on licensed solutions, monitor relationship and customer satisfaction, connect to internal resources, and resolve any issue. Work collaboratively with multiple internal departments to ultimately make sure customers receive the most return on investment from their licensed solutions and achieve their goals for success.

Work directly with customers to advise on currently licensed solutions, monitor relationship and customer satisfaction, connect to internal resources, and resolve any issues. Work collaboratively with multiple departments to ultimately make sure customers receive the most return on investment from their licensed solutions.

Manage Syngenta’s product based value offer to key growers while driving local and global sales goals and delivering sales Independently develop and drive value propositions of portfolio to key growers, retailers, and centers of influence throughout territory Create innovative product plans with target markets and critical partners and manage total implementation process Communicate customer needs and product details to field sales team, internal research & development team, and territory managers while managing accounts during on-site visitsForecast future market conditions and drivers and organize data needed to ensure seamless implementation of featured products

Intensive 6-month corporate sales training program.Developed expertise in traditional crop inputs and agricultural practices of the south eastern regionIndependently coordinated learning objectives and imperatives for success with in-field mentor, DSR manager, and AgriEdge manager Assisted commercial unit (CU) with financial and market share objectives through execution of the AgriEdge program.Completed training for: Consultative Selling and Negotiation skills, Competitive Analysis and Interpretation, agricultural terminology and nomenclature.Developed profound understanding of customer and channel sales needs and demands within an assigned geography.