Laura Peckham Email & Phone Number

Mcmurdo Station, Antarctica

- Provided Front of House support for a population of 800+ people- Restocked meal items during meal service, and ancillary food items throughout the day- Followed proper procedures to wash and put away dishes, pots and pans- Maintained a clean working environment- Worked cohesively as part of a team, remaining positive and flexible in an atypical work.

Austin, Texas, United States

- Greeted and assisted guests, answering questions about the museum both in person and over the phone- Completed a variety of sales using three different systems- Hosted IMAX documentaries and feature films, including school group showings and sold-out features- Prepared and sold concessions for IMAX films and special presentations

Boulder, Colorado, United States

- Supported 24 cyclists as they biked from San Diego, CA to St Augustine, FL- Set up and monitored a SAG stop at a pre-set mileage each day, stocked with water, electrolytes, and snacks. Marked the riders on a check-in sheet and updated the full team on the timing of the first and last riders- Assisted with general tasks, including setting up and breaking.

-Supported contract generation by verifying and entering relevant data-Tracked all timestamps throughout workflows, and tracked quality-Used data to determine team and individual performance

Austin, Texas

- Lead 2 or more 30-minute tours each day, focusing on the history of the Capitol itself, and Texas history as it relates to the Capitol- Assisted in the tour guide office, answering questions either over the phone or in person, giving directions and information- Emphasized positive customer experience and clear communication

Thredbo

-Worked in the children’s program, with children 3-6 years of age-Focused on beginner lessons, but worked with a wide range of levels-Devised age-appropriate, fun-focused lessons and games to teach various ski skills, adjusting them based on the group-Kept track of each child’s progression, and discussed it with parents

Cape Tribulation, QLD, Australia

-Loaded dirty dishes into the dishwasher and put clean dishes away-Completed prep work, including chopping vegetables, and portioning dishes-Made sure the kitchen was always stocked-Assisted with completing dockets as needed

Verona, WI

-Provided software support to healthcare organizations-Advised on workflow build and new functionality, and troubleshot issues-Practiced excellent customer service during weekly customer calls to discuss ongoing and new questions or issues-Specialized in scheduling, check-in, front desk, and referrals workflows

Greenville, South Carolina Area

-Available 2-3 times a week during set hours-Worked with students in introductory math courses to understand the material

Austin, Texas Area

-Was responsible for a group of 8 four- and five-year-olds-Led campers on hikes, to visit animals, to the planetarium, and taught them about nature and science-Emphasized natural consequences and concern for fellow campers when discussing behavior-Completed CPR, water safety, and first aid training

Greenville, South Carolina Area

-Worked with professors and another student to analyze ranking systems for college football teams-Explored new methods of ranking college football teams emphasizing point differential

Austin, Texas Area

-Worked outdoors at an Austin municipal pool-Was responsible for collecting entrance fees, making correct change, and completing cash paperwork-Assisted patrons with their questions, both in person and over the phone

Greenville, South Carolina Area

-Set up and cleaned up up to 5 events per week, or up to 25 hours-Served meals to as many as 24 people during an event-Developed customer service and teamwork skills