Laura Peretti Email & Phone Number

Dublin, County Dublin, Ireland

Gym Management: Ensuring smooth day-to-day operations, including facility maintenance, staff management, scheduling, and safety protocol adherence.Program Development: Collaborating with instructors to create inclusive and effective training programs tailored to individuals of all skill levels.Member Engagement: Cultivating strong relationships with our members, addressing their needs and concerns, and ensuring a positive experience throughout their fitness… Show more Gym Management: Ensuring smooth day-to-day operations, including facility maintenance, staff management, scheduling, and safety protocol adherence.Program Development: Collaborating with instructors to create inclusive and effective training programs tailored to individuals of all skill levels.Member Engagement: Cultivating strong relationships with our members, addressing their needs and concerns, and ensuring a positive experience throughout their fitness journey.Business Development: Identifying growth opportunities, fostering strategic partnerships, and implementing marketing initiatives to expand our reach and enhance brand visibility.Brand Ambassadorship: Representing our gym as a brand ambassador, conducting seminars and workshops in corporate settings to educate individuals on self-defense techniques and promote health and confidence-building practices.Team Leadership: Providing guidance, support, and mentorship to our staff and instructors, fostering a collaborative and high-performing team environment.Community Outreach: Engaging with local organisations, schools, and community groups to advocate for the benefits of martial arts training and self-defense education.Continuous Improvement: Staying updated on industry trends and best practices, continuously seeking opportunities to enhance our offerings and improve the overall member experience. Show less

· Delivered effective, motivational, varied, and enjoyable classes. Conducted classes including Bootcamp, Acuqaxercise, HIIT, Pilates, Stretch&Flow, Fitball, Core Workout, Circuit Training.· Regularly reviewed class delivery to ensure the highest standards were met.· Conducted Pool Tests.· Successfully completed other projects/tasks as assigned by the Gym Manager such as gym challenges, member nights, class development, and charity events.· Managed opening and closing… Show more · Delivered effective, motivational, varied, and enjoyable classes. Conducted classes including Bootcamp, Acuqaxercise, HIIT, Pilates, Stretch&Flow, Fitball, Core Workout, Circuit Training.· Regularly reviewed class delivery to ensure the highest standards were met.· Conducted Pool Tests.· Successfully completed other projects/tasks as assigned by the Gym Manager such as gym challenges, member nights, class development, and charity events.· Managed opening and closing procedures, cleaning, and maintenance of gym equipment during shifts.· Established good relationships with members.· Continuously developed skills through class practice and staying updated on industry knowledge.· Provided the highest standard of customer service and actively promoted the club and memberships. Show less

Dublin

Process claims submitted by Company’s policy holders or Intesa Sanpaolo Group financial promoters, check received documentation for surrender and death claims according to Company's policy, responsible for first level security control in order to provide excellent claims administration service fully compliant with the legislative and regulatory environment in the Irish Republic.Responsible also for dealing and replying to all client's complaints and queries professionally, courteously and… Show more Process claims submitted by Company’s policy holders or Intesa Sanpaolo Group financial promoters, check received documentation for surrender and death claims according to Company's policy, responsible for first level security control in order to provide excellent claims administration service fully compliant with the legislative and regulatory environment in the Irish Republic.Responsible also for dealing and replying to all client's complaints and queries professionally, courteously and in a timely manner, in line with the Intesa Sanpaolo Group and regulatory requirements, maintain up-to-date records, allocate and supervise workload ensuring prioritization and timeframes are met; the position involves a deep knowledge as well of all Company's products in order to satisfy client’s enquiries. Design and delivery training programs for new employees, collaborate with management regarding new training procedures; this include a strong understanding of adult learning methods. Show less

Dublin

Working as an investigator in a team who is under continuous training and develop into SEPA platform, being the first point of contact for financial institution and corporate and providing them with highest service standards mainly via SWIFT message, but not only.-Liaise with Compliance Department from anti-money-laundering prospective-Investigate and manage wires, SEPA, DD payments-run daily report for SEPA DD rejection, including client's notification

Dublin

Providing Customer Service in financial sector in Italian and English to customers of a global bank, including Consulates/Embassy and financial institution; and in the meantime resolve colleagues query and problem, first point of contact for resolve issue; management of the team email, ensure that all daily email are resolved and the client updated correctly.Service provided either by telephone and email.Record the details in different systems, data entry related customer… Show more Providing Customer Service in financial sector in Italian and English to customers of a global bank, including Consulates/Embassy and financial institution; and in the meantime resolve colleagues query and problem, first point of contact for resolve issue; management of the team email, ensure that all daily email are resolved and the client updated correctly.Service provided either by telephone and email.Record the details in different systems, data entry related customer profile.Dealing with all escalated complaints and enquiries efficiently and effectively.Communicate promptly any information to customers about their orders.Giving customers information about company services and products.Building relationships with customers.Recording all queries and making notes on logging software.Resolving assigned incidents within pre-agreed timescales.Familiar with all with Microsoft packages.Handling difficult and aggressive customers in a professional manner. Show less

Bachelor Of Science - Bs, Business Administration And Management, General

High School Diploma, Secondary Education

Activities and Societies: Main subject: Maths, physics, chemistry, history, technology of construction, surveying, topography and valuation.

Exercise, Health Studies & Personal Training, Foods, Nutrition, And Wellness Studies, Exercise, Eqf Level 4

The course content includes anatomy and physiology, exercise to music, resistance training, sports nutrition, programme design, fitness.

Physical Fitness Technician, Eqf Level 3

Provided water safety instruction and taught swim lessons at the pool.Conducted special program and swimming activities.Assisted other.