Laura Polo, Phr, Shrm-Cp Email & Phone Number

Atlanta, Georgia, Us

Chamblee, Georgia, Us

Chamblee, Georgia, Us

Exton, Pa, Us

I earned three promotions within a global leader in workplace solutions and digital transformation services and assumed responsibility for collaborating with the leadership team to design and implement comprehensive learning programs focused on compliance, management, and HR processes while directing the efforts of four Learning Specialists tasked with implementing management, leadership, and compliance training curricula, achieving a 90% participation rate, and measuring the impacts of learning outcomes to drive continuous improvement.During my tenure, I’ve earned five Project Champion Awards for exceptional project planning and management including an initiative that increased labor law poster compliance and improved the employee experience, the Job Well Done award in 2018 for launching and managing a leadership training program for dealer partners, and the GEM award in Q3 2017 for supporting the organization of the annual charity golf event that raised $30k+ for the American Cancer Society.Additional contributions include creating a professional development program for Site Supervisors that led to a 38% YoY reduction in employee relations incidents, receiving recognition from Training Magazine as one of the top 125 training organizations from 2015 through 2018 for managing the Emerging Leader program for high-potential employees and the Established Leader program for newly-promoted or hired management personnel, and designing a coaching program including an assessment focused on developing key leaders, equipping all participants with improved communication skills.

Exton, Pa, Us

In my previous position, I presided over all functions, programs, and services for 1,200+ employees across the Atlanta metro area with direct supervision of an HR Generalist and significant focus on optimizing diversity and inclusion, work-life balance, and succession planning.My claims to fame include earning entry into the HR Elite Club in Q1 2010 for participating in Managed Services account implementations, the 2011 HR Department of the Year award for leading strategic initiatives, and the GEM award in Q2 2013 for efficiently executing a staffing transition from Glastonbury, CT to Duluth, GA within an aggressive timeline.I am also credited with launching roundtable discussions to improve employee relations that resulted in the elimination of EEOC complaints for over three years and designing a series of customer-facing HR workshops that generated qualified leads for HR-related professional services solutions. My consistently high performance led to being selected by senior leadership to serve on the Diversity Council and HR Engagement Team that cultivated productive partnerships with local colleges and nonprofit organizations.

Exton, Pa, Us

In my second role with Ricoh USA, I supported the execution of all HR operations and programs for the Customer Administration department that were aimed at optimizing employee productivity and maximize professional development opportunities.I earned two GEM awards in Q1 2004 and Q4 2003 for supporting recruiting efforts across the Customer Administration and Accounting teams and was recognized as the HR Premier Contributor in Q1 2005 for playing a key role in the launch of the Passport to Success career path program that maintained a turnover rate of less than 20%.

Bachelor Of Arts, Corporate Journalism

Continuing Education, Hr Generalist Certificate Program