Laura Quist Email & Phone Number

'S-Hertogenbosch, Nb, Nl

'S-Hertogenbosch

Responsible for managing the commercial department, developing KPI’s, analyzing productivity & quality and optimizing occupancy.

Provide customers with information about employee insurance laws.Pioneering role in UWV Webcare pilot team.

For 3 months I've been studying (training) needs of women of microfinancial Self Help Groups for an NGO in Madurai, called EXIST Trust.

- Responsible for day to day coaching and supervising of six Account Handlers and one Senior Account Handler- Liaise with management and Regional Sales Managers to ensure sales targets in The Netherlands, Belgium and Germany are met- Responsible for New Business and Renewals revenue- Assist management in mapping processes and procedures for the department- Organise equal and fair workload distribution to all my team members- Analysis of team’s productivity on a weekly basis whilst reporting to management- Organise regular ‘one to ones’ with team members and weekly team meetings- Interviewing candidates for vacant Account Handlers positions

- Drive New Business & Renewals and also service existing direct broker business in both the Netherlands and Belgium- Encourage sales from new clients with the support of the Regional Sales Managers- Underwrite in accordance with company procedures- ‘Sell’ the terms, the benefits of the cover and philosophy of QUINN-directs’ partnership approach to clients- Act as client’s/brokers’ contact and manage the account in a professional and efficient manner- Provide high level of customer care by constantly developing relationships with our commercial broker base- Ensure all documentation is sent to clients/brokers accurately and efficiently; quotes, policy documents, mid-term adjustments and cancellation letters

- Place and trace consumable orders, solve problems, positively and effectively manage customer interaction, trace and file complaints- Train colleagues, check orders placed by colleagues, deal with escalations

Mbo Boekhouden En Financiële Administratie

Vakbekwaamheidsbewijs Honden En Katten, Ondernemer Asiel, Pension En Kennel

Barista

Haccp

Praktijkdiploma Loonadministratie

Ik heb geleerd een salarisadministratie te voeren, bij te houden en te controleren. Daarnaast heb ik inzicht verkregen in de actuele.

Arbeidsrecht

Education record

In deze studie is het begrip loonheffing en de daarbij behorende wetgeving behandeld. Daarnaast was er aandacht voor sociale zekerheid.

Personeelsmanagement

Postbachelor opleiding Deze opleiding geeft meer grip op de uitvoering van succesvol personeelsmanagement binnen de organisatie. Vanuit.

Doctorandus, Industrial & Organisational Psychology

Biology

Education record