Laura Baxter Email and Phone Number
With a solid background in healthcare administration and management, the team at Veterans Memorial Hospital Medical Clinics and I have pioneered new services to enhance patient care in rural areas. Our collective efforts have resulted in streamlined operations and the successful integration of strategic planning objectives with clinic goals, ensuring a high standard of care for our community.My focus on quality improvement and patient satisfaction is mirrored by a commitment to developing robust operational frameworks within the clinic, which has fostered an environment of excellence. The competencies in care coordination and strategic communications, honed over the years, empower our team to provide exceptional service and meet the evolving healthcare needs of our patients.
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Clinic DirectorVeterans Memorial Hospital May 2021 - Present• Support for clinic staff (providers, RNs, Certified Medical Assistants (MAs), and Scribe)• Manage day-to-day clinic/business operations of primary care clinic• With my team, implemented new workflows and processes for the new Rural Health Clinic• Align clinic goals with the hospital’s strategic planning• Monitor quality improvement and patient satisfaction regularly• Key Performance Indicators- monitored and reviewed for overall performance• Developing new services to better meet our community and patients’ needs
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Clinical Manager - Internal MedicineGundersen Health System Nov 2019 - Apr 2021La Crosse, Wi, Us• Supported 34 direct reports (RNs, MAs, and Scheduling Specialists) and 16 Providers• Managed day-to-day clinic/business operations of primary care clinic• Reviewed monthly budget and work with the financial off to ensure we are in line with our goal for the month and year• Aligned department goals with organizational initiatives • Monitored quality improvement data monthly• Collaborated with Section Chair to implement and develop best practices for the team -
Clinical Manager - NeurosciencesGundersen Health System Mar 2017 - Oct 2019La Crosse, Wi, Us• Supported 40 direct reports (RNs, MAs, Psychotherapists, Psychometrists, Stroke Coordinators, and Scheduling Specialists) and 13 Providers• Managed day-to-day clinic/business operations of primary care clinic• Reviewed monthly budget and work with the financial off to ensure we are in line with our goal for the month and year• Aligned department goals with organizational initiatives • Monitored quality improvement data monthly
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Clinical Operations SupervisorLogistics Health Incorporated Jun 2015 - Mar 2017La Crosse, Wi, Us• Supervisor of 10-20 nurses throughout the year• Scheduling and Team engagement/recognition• Physical Health Assessments -reviewed the process and implemented changes when needed• Worked with our customers to provide the very best outcome for our clients• Worked with IT using innovation and problem-solving skills to help create processes that were more streamlined and efficient for both front and end users• Quality Assurance review -
Quality Assurance Review NurseLogistics Health Incorporated Sep 2014 - Jun 2015La Crosse, Wi, Us• Reviewed Physical Health Assessments• Evaluation of Eye Exams• Evaluation of lab results and EKG results• Evaluation of Audio Exams
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Director Of NursingNorthgate Care Center May 2008 - Sep 2014• Managed / Supervised 15 nurses and 25+ CNAs/CMAs• Implemented changes when needed• Reviewed QA processes• Scheduling of staff• Monitored compliance with regulations and guidelines• Overseen the care of 50 residents (Medicare, Medicate, and Private Pay) – care ranged from skilled patients to chronic care residents• Provided education for staff
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Registered NurseNorthgate Care Center Feb 2007 - May 2008• Supervised staff (CNAs, CMAs, and LPNs) while providing care to up to 50 residents• Wound care, Assessment Skills, and Documentation• Medication Administration
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Licensed Practical NurseNorthgate Care Center May 2005 - Feb 2007• Supervised staff (CNAs and CMAs) while providing care to up to 50 residents• Wound care, Assessment Skills, and Documentation• Medication Administration
Laura Baxter Education Details
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Western Governors UniversityHealth/Health Care Administration/Management -
Chamberlain UniversityRegistered Nursing/Registered Nurse
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Northeast Iowa Community CollegeRegistered Nursing/Registered Nurse
Frequently Asked Questions about Laura Baxter
What company does Laura Baxter work for?
Laura Baxter works for Veterans Memorial Hospital
What is Laura Baxter's role at the current company?
Laura Baxter's current role is Clinic Director | MBA in Health Administration.
What schools did Laura Baxter attend?
Laura Baxter attended Western Governors University, Chamberlain University, Northeast Iowa Community College.
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