Laura Baxter Email & Phone Number

• Support for clinic staff (providers, RNs, Certified Medical Assistants (MAs), and Scribe)• Manage day-to-day clinic/business operations of primary care clinic• With my team, implemented new workflows and processes for the new Rural Health Clinic• Align clinic goals with the hospital’s strategic planning• Monitor quality improvement and patient satisfaction regularly• Key Performance Indicators- monitored and reviewed for overall performance• Developing new services to better meet our community and patients’ needs

La Crosse, Wi, Us

• Supported 34 direct reports (RNs, MAs, and Scheduling Specialists) and 16 Providers• Managed day-to-day clinic/business operations of primary care clinic• Reviewed monthly budget and work with the financial off to ensure we are in line with our goal for the month and year• Aligned department goals with organizational initiatives • Monitored quality improvement data monthly• Collaborated with Section Chair to implement and develop best practices for the team

La Crosse, Wi, Us

• Supported 40 direct reports (RNs, MAs, Psychotherapists, Psychometrists, Stroke Coordinators, and Scheduling Specialists) and 13 Providers• Managed day-to-day clinic/business operations of primary care clinic• Reviewed monthly budget and work with the financial off to ensure we are in line with our goal for the month and year• Aligned department goals with organizational initiatives • Monitored quality improvement data monthly

La Crosse, Wi, Us

• Supervisor of 10-20 nurses throughout the year• Scheduling and Team engagement/recognition• Physical Health Assessments -reviewed the process and implemented changes when needed• Worked with our customers to provide the very best outcome for our clients• Worked with IT using innovation and problem-solving skills to help create processes that were more streamlined and efficient for both front and end users• Quality Assurance review

La Crosse, Wi, Us

• Reviewed Physical Health Assessments• Evaluation of Eye Exams• Evaluation of lab results and EKG results• Evaluation of Audio Exams

• Managed / Supervised 15 nurses and 25+ CNAs/CMAs• Implemented changes when needed• Reviewed QA processes• Scheduling of staff• Monitored compliance with regulations and guidelines• Overseen the care of 50 residents (Medicare, Medicate, and Private Pay) – care ranged from skilled patients to chronic care residents• Provided education for staff

• Supervised staff (CNAs, CMAs, and LPNs) while providing care to up to 50 residents• Wound care, Assessment Skills, and Documentation• Medication Administration

• Supervised staff (CNAs and CMAs) while providing care to up to 50 residents• Wound care, Assessment Skills, and Documentation• Medication Administration

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Associate'S Degree, Registered Nursing/Registered Nurse