Laura Yang Renner - Freedom Makers Virtual Services Email & Phone Number

San Francisco Bay Area, Ca

Founder and managing director of Freedom Makers Virtual Services. Our Freedom Makers are military spouses who provide virtual assistance to motivated small business owners. Our business philosophy is founded on the principles of freedom, transparency and striving for excellence always. Our virtual service offerings are expansive; we can handle nearly every operational, technical or creative task that can be outsourced.

Founder/owner of an online bookstore, offering bilingual storybooks for multicultural, multilingual children in America. These books seek aid parents, children, and teachers by bridging the divide between American culture at school and their native culture at home.

Melbourne, Florida Area

As the senior hr manager, I earned the trust of company leadership by providing them with results. By studying and truly understanding business operations, I was able to influence change by encouraging leadership to consider company perspectives/policies/practices when making decisions. At AAR Corp., I became the go-to expert for data on people and on the organization. Additionally I:•Coached leadership (Flight Operations, Maintenance & Engineering, Logistics) on counseling, performance improvement plans, terminations & rewards.•Increased responsiveness to employees; established regular presence at all facilities.•Restructured recruitment team; manually hired nearly 400 people in 1 year with 1 employee & 2 temps. Gained control of hiring process by publishing a procedure & training managers; passed U.S. State Dept. audit with flying colors.•Collaborated to design organizational structures•Built metrics reports to accurately measure HR’s contribution to Company objectives•Hired approx. 300 Independent Contractors as employees•Created relocation plan to move 75% of employees from North Carolina to Florida; approximately 150 employees and their families moved over a period of 10 weeks with no problems and within budget.

Beijing

At Bejing’s language school, I mentored Chinese employees on western management style. Additionally, I revamped the sales cycle system, doubling sales and decreasing response time, by implementing business process flow improvements. This eliminated a backlog of over 250 potential clients and smoothed relations between management and staff.

Various

•Handpicked to direct more than $1M base museum renovation/expansion project; on-schedule grand opening.•Conducted change management initiative that addressed Air Force response procedures to sexual assault incidents; recommendations were adapted for Air Force-wide implementation/systemization.•Communicated critical information to local media during major news events; ensured balanced coverage and access. •Headed base television channel; directed, wrote and anchored monthly television news program.•Instructed and led two 20-student sections through English courses at the U.S. Air Force Academy Preparatory School for 5 terms. "The most promising young instructor I've seen in a decade." (Dept. Head Dr. Ralph Millis)

Imba, Strategy, Entrepreneurship, Economics

•Concentrations: Entrepreneurship, Economics and Strategic Management •One of 18 students awarded the 2008 Kauffman Entrepreneurial.

Education record

M.A., National Security Affairs (International Relations)

Activities and Societies: NPS Inter-service Foreign Area Officer AssociationCompleted 63-week Chinese-Mandarin Course at Defense Language.

B.S., English

Activities and Societies: USAFA Women's Rugby Football Club