Laura Rosoux Email & Phone Number

In January 2024 I was promoted to a leader position to manage a team of six debt collectors based in Manila. My region is responsible for the debt collection of 14 branches across VIC and NSW.Activities:• Manage a team of collectors to ensure timely and effective debt collection processes.• Provide training and guidance to team members on collection procedures and compliance standards.• Develop and implement strategies to minimise outstanding debts and improve collections efficiency.• Review and monitor accounts for delinquencies and communicate with clients to resolve payment issues.• Negotiate payment plans and settlements with clients to recover outstanding debts.

Sydney, New South Wales, Australia

With the knowledge I have developed over the past 3 and a half years, I have been promoted to the Regional Trainer for the Sydney Region. This new role includes assisting with acquisition management and migration into the business as well as providing valuable support to the development team, for our new company wide systems upgrade.

Sydney, New South Wales, Australia

I started my employment as the Sydney residential branch administrator for Flick Pest control, I assisted in the day to day operations of the business. After six months my role developed to include customer sales and revenue growth. After branch restructuring I took over the management of the strata and real estate department and have been continuing to increase the revenue for the past 12 months.

Sydney, Australia

Starting my new roll at Dentsply Sirona as the Centre for Dentistry Host i am responsible for all events in the office, arranging catering and equipment for our Dentistry courses and events. I replenish stocks in the kitchen as well as office supplies.

Sydney, Australia

Victory Offices is a leading provider of Serviced, Virtual and Co-working office spaces. We tailor packages to meet the needs of you and your business in today’s fast paced environment. We deliver outstanding executive 6-Star Service as we know that first impressions are vital. “You never get a second chance at a first impression.” We value the growth and success of your business and aim to assist in every way possible.Our motto is “We Mind Your Business.”

Sydney, Australia

My duties are that of an Administration Assistant for Regus, we offer smaller businesses a place to work for the day or to rent an office for month on end. My role and responsibilities included: • Event Organisation • Managing Social Media • Delivery/post management • Replying to emails and answering phone calls on behalf of the clients• Helping the clients with any problems they had.• Accounts and invoice management, data analytics for the debt review and working on Debt collection from Current and Terminated clients.• IT co-ordination, Patching and connecting ports in the Comms room and clients offices, setting up Wifi and ethernet connections.• Cleaning and tidying the office and communal areas including the kitchen, meeting rooms and any vacant offices.