Marketing, Brand & Operations Director
Gazelli International
South Kensington
Feb 2015 – Present | Director of CommunicationsKey Achievements Drove the creation of two distinct sub-brands, Gazelli Skincare and Gazelli House, with the shared DNA and philosophy of Gazelli master brand. Responsible for all external and internal communications from CEO to the team.Directed the launch of Gazelli House across conception, operation, implementation and communication. Spearheaded the successful 2015 pre-launch campaign, the Walton Secret.Responsible for financial projections, P&L, and targets pre and post launch to ensure commercial viability and profitability of each aspect of the concept. Allocated budgets for all operations, staffing and equipment. Key ResponsibilitiesDeveloping customer acquisition and retention strategies, using corporate and consumer networking, unique diagnostic and data collection tools, procedures for targeted customer communication and tracking, and innovative brand collaborations and partnerships – such as Royal Opera House and London School of Media Makeup.Conceive, schedule and communicate a calendar of events, promotions, collaborations and campaigns relevant to brand philosophy, consumer feedback and industry trends.Responsible for the management of the 3 separate teams within the company, all workflow planning and leading weekly company meetings. Direct management of 7 people, responsible for the introduction and implementation of individual targets and performance reviews.Ensure scalability and structure of rapid company expansion by leading recruitment, defining team structure, creating all job descriptions, and hiring and firing.