With a Bachelor's Degree in TV/Media Studies at the University of Michigan, I most recently served as an Eligibility & Enrollment Specialist with UnitedHealth Group. My core competencies lie in enhancing data accuracy, streamlining operational processes, and conducting eligibility assessments—all while ensuring compliance with HIPAA regulations.At UnitedHealth Group, my team and I improved processing productivity by 20% and data accuracy by 10%, thanks to our emphasis on business process improvement. My background in multi-platform customer service and certificates of deposit has been instrumental in driving success. We collaborated to foster inclusive patient engagement and optimize healthcare access, reflecting my commitment to excellence and the value I place on diverse perspectives.
Listed skills include Television Studio Production, Fashion Styling, Television News, Screenwriting, and 2 others.