Laura Morgan

Laura Morgan Email and Phone Number

Retired | ex-Principal Product Manager - Microsoft Teams for Small Business
Laura Morgan's Location
Redmond, Washington, United States, United States
About Laura Morgan

Laura Morgan is a Retired | ex-Principal Product Manager - Microsoft Teams for Small Business.

Laura Morgan's Current Company Details

Retired | ex-Principal Product Manager - Microsoft Teams for Small Business
Laura Morgan Work Experience Details
  • Microsoft
    Principal Product Manager - Microsoft Teams
    Microsoft Sep 2021 - Dec 2024
    Redmond, Washington, Us
    Wearing my end-user hat in the Microsoft Teams SMB PM team, with focus on quality & customer obsession during all stages of product development. Driving product improvements for ease-of-use, enabling SMB early engagement programs & customer touchpoints, and analyzing SMB-specific customer insights data for Teams. During the pandemic, similarly led Teams for Education initiatives, representing schools and educators around the globe so we could bring updated features to our teachers and students in this segment.
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  • Microsoft
    Senior Program Manager - Microsoft Teams
    Microsoft Jan 2019 - Aug 2021
    Redmond, Washington, Us
    Microsoft Teams - Quality & Customer ObsessionListening to Microsoft Teams customers around the world, driving up quality during early adoption and ensuring end-user feedback is part of our regular discussions within the Teams engineering org. Driving Education and Remote Learning scenarios across all Teams features as well as our newest Firstline worker and Healthcare features like Shifts, Walkie Talkie, RealWear, Bookings and Lists.My teammate wrote a great article on how we connect with our customers and investigate issues - please read to learn more!
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  • Microsoft
    Senior Program Manager
    Microsoft Aug 2017 - Jan 2019
    Redmond, Washington, Us
    Microsoft News Content Experiences - Voice of the Customer, Windows Engagement, Global operations
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  • Microsoft
    Senior Software Quality Engineer Lead
    Microsoft May 2015 - Aug 2017
    Redmond, Washington, Us
    Led quality engineering practices and customer listening efforts. Projects: MSN.com, MSN on Win10 Edge, MSN apps, Win 10 Store app and online store, Microsoft Retail Store Point-of-Sale system.
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  • Microsoft
    Senior Software Test Engineer Lead / Senior Test Engineer
    Microsoft Nov 2011 - May 2015
    Redmond, Washington, Us
    Developed and applied testing methodologies & drove end-user scenarios to deliver high quality releases of the v1 Bing-powered Win8 apps, designed to showcase the capabilities of Win8. Led Travel App Test team.
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  • Microsoft
    Senior Software Test Engineer
    Microsoft Sep 2003 - Nov 2011
    Redmond, Washington, Us
    Various quality engineering roles in Windows 7 and Windows 8 engineering teams
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  • Microsoft
    Software Test Engineer (Vendor)
    Microsoft Apr 2002 - Apr 2003
    Redmond, Washington, Us
    Quality assurance consultation role for Microsoft HRIT department, revamping the Jobs site.
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  • Microsoft
    Software Test Manager
    Microsoft Jun 1997 - Jun 1999
    Redmond, Washington, Us
    Led team of Outlook Test Engineers and Test Managers to deliver high quality releases of Microsoft Outlook
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  • Microsoft
    Software Test Lead
    Microsoft Jun 1993 - Jun 1997
    Redmond, Washington, Us
    Projects: Outlook v1.0; updates for Office 95
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  • Microsoft
    Software Test Engineer
    Microsoft Jun 1991 - Jun 1993
    Redmond, Washington, Us
    Test area owner for various features of Schedule+ 1.0
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  • Microsoft
    Development Support Engineer
    Microsoft Jun 1989 - Jun 1991
    Redmond, Washington, Us
    Supported developer build processes for Microsoft Mail/Exchange development team
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  • Microsoft
    Software Test Engineer (Intern)
    Microsoft Jun 1988 - Jun 1989
    Redmond, Washington, Us
    Projects: Word and Works for Mac, Word for Windows v1.0
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Laura Morgan Education Details

  • University Of Washington
    University Of Washington
    Economics

Frequently Asked Questions about Laura Morgan

What is Laura Morgan's role at the current company?

Laura Morgan's current role is Retired | ex-Principal Product Manager - Microsoft Teams for Small Business.

What schools did Laura Morgan attend?

Laura Morgan attended University Of Washington.

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