Laura Sofen Email & Phone Number

Chicago, IL, US

Chicago, Illinois

• Manage client caseloads, assess client goals and needs, and determine a plan of action using cross-functional communication and collaboration to develop a client success roadmap in a fast-paced and time-sensitive.
• Tapped by management to train and onboard 15+ speech-language pathologists from our outpatient and day rehabilitation satellite locations during the COVID-19 pandemic.
• Developed and led an adaptive yoga program on the pediatric unit, resulting in client and family reports of improved hospital experience and customer satisfaction.
• Selected to assist with a 6-week specialized hospital program utilizing the latest evidence-based research to improve client outcomes.

Chicago, Illinois

• Design yoga class sequences and integrate a variety of formats, adaptable for new and seasoned students.
• Utilize energizing and creative techniques to empower students to develop their mind-body connection and achieve health goals.
• Foster relationships and community development amongst students and teachers.

• Implemented new workflows and standard operating procedures to decrease ramp-up time and improve efficiency for new hires at a start-up rehabilitation hospital.
• Presented in-services to a variety of hospital departments to provide education and carry out best practices and patient safety protocols.
• Completed daily speech therapy department schedules in conjunction with patient procedures to improve time management and productivity.

Chicago, IL

• Speech-Language Pathologist inpatient rehabilitation team lead in a 10+ multidisciplinary department.
• Consistently exceeded productivity standards, client volume, and managerial satisfaction.
• Led education and advocacy program, backed by evidence-based research, regarding department funding for specific medical devices that improved rate of client success.

Chicago, Illinois

• Handled studio membership database, registered new clients, and assisted with membership retention and renewals.
• Provided superior customer service and client support by addressing questions and concerns via phone and email in a timely manner.
• Assisted with community outreach programs, promoted membership discounts, and monthly events via various forms of communication and social media platforms.

Greater Chicago Area

• Managed clients, with a focus on assessing patients’ impairments and using critical reasoning skills to create plans of care to improve function and meet payer outcome guidelines.
• Educated clients, caregivers, and other key stakeholders to improve safe handling and treatment procedures.
• Delivered weekly reports and presentations to the medical team that represented intervention impact, while making recommendations and action plans for client progress.

Greater Chicago Area

• Provided skilled speech, language, and dysphagia interventions to clients from birth to 3 years old.
• Engagement in preventing and detecting developmental delays and risk factors impacting a child's development.

Bloomington, Indiana Area

• Evaluated up to 6 pediatric clients per week, by means of standardized and informal speech, language and fluency assessments, to compare development in children who do and do not stutter.
• Discussed assessment findings with parents/caregivers following completion of subject participation.
• Served as recruitment coordinator over two semesters to recruit subjects for all active research studies at Robert L. Milisen Speech-Language Clinic.

Marsaskala, Malta

• Provided speech and language intervention to non-verbal school-aged children diagnosed with autism spectrum disorder (ASD) under the supervision of a Maltese-based speech-language pathologist.
• Developed a basic understanding of Maltese sign language, in order to facilitate communication with children during therapeutic horseback riding sessions (THR).

Speech-Language Pathology, Speech-Language Pathology/Pathologist

Bachelor Of Arts (B.A.), Communication Sciences And Disorders, General Minor In Psychology

200-Hour Yoga Teacher Training

20-Hour Traumatic Brain Injury Yoga Teacher Training