Laura Staley Email & Phone Number

Cary, Nc, Us

Cary, North Carolina, United States

Working with adults on the Wyzant site, I help them improve their skills with Microsoft Office applications. I specialize in helping people who seek to improve their career trajectory by improving their software skills via video training sessions on Zoom.

Cary, Nc

As a trainer, I specialize in working with people and work units become effective at their work. This website and blog leads workers to find their way in the work they do. Posts address various computer topics, Microsoft Excel and other business applications. I also post about how to work successfully in a flexible work environment as a telecommuter or a remote worker.

Raleigh-Durham, North Carolina Area

Worked with the appropriate Wake Tech employees and external contacts in response to special projects. Projects included:♦ Creating courses from vendor materials to offer as in-person courses.♦ Transforming existing in-person courses and configuring them in Moodle to be offered online.

Raleigh-Durham, North Carolina Area

Created the training program for the workforce transformation program within a large government organization. I trained managers and staff to work productively in a flexible work environment. In this position I:♦ Equipped work teams to communicate remotely using programs like Skype, OneNote, Outlook, and SharePoint.♦ Trained 300 managers how to achieve their supervisory responsibilities in teleworking and remote workplaces.♦ Expanded class options from in-person classes only to include webinars for 5-150 people using Adobe Connect and coaching managers to train their staff.♦ Increased my team's capacity by creating a SharePoint site with training files and resources.

Rockville, Md

Designed training for speech-language pathologists and audiologists for continuing education units (CEUs) by managing projects designed to create online courses for association members. In this position I: ♦ Commercialized four online conferences that generated over $1M in revenue ♦ Created a new category of courses by applying streaming course technology to design a series of courses with master clinicians. ♦ Launched 20+ courses led by subject-matter experts. ♦ Managed multiple concurrent projects, meeting targets for timelines and budget.

Rockville, Md

Implemented a program of classes and retreats offered to employees of government clients. Worked as an instructional designer and developed, expanded, and improved upon classes on topics such as leadership development, supervisory skills, communication, and productivity issues. Developed and implemented an assessment program to support the client’s organizational change plan. ♦ Piloted a new initiative to train new personnel in an administrative department. As part of this program, I delivered the training materials and created the program structure. ♦ Administered the flagship leadership program, which the client credited with reducing EEO complaints by a third, including the leadership coaching offering associated with this program. ♦ Modified the supervisory skills training to meet the standards mandated by the Office of Personnel Management (OPM). Directed the training and documentation process, meeting deadlines for creating materials; including PowerPoint slides, handouts, and trainer guides. ♦ Implemented a 360-degree assessment that met the client needs for senior managers.

Rockville, Md

Developed seminars and workshops on leadership, management, and supervisory development, customer service, and others. Coached clients to set goals, discover real needs, and accomplish what they yearned for in life

Bethesda, Md

Established a training program comprising on-the-job training and custom training solutions. Conducted needs-analysis interviews and surveys to identify training priorities and plans for achieving those priorities. As part of this program, I worked with a change management project centered on changing the organizational culture through electronic collaborative efforts by training teams on how to develop collaborative internal Web sites on the SharePoint platform. ♦ Developed custom courses based on client requests and needs, including course outlines and participant handouts. ♦ Facilitated a bi-weekly orientation session for new employees in the organization. ♦ Developed, organized, and facilitated an organizational development business simulation for 62 employees. ♦ Coached project managers within a technical group and guided them through the process of developing of career goals and individual development plans. ♦ Consulted with management and the IT department to implement training and other project tasks around new software roll-outs and upgrades.

Certificate, Training

This was a master's level certificate in training.

B.A., International Business

M.S., Business And Marketing