Laura Stapleton Email & Phone Number

I have experience with inbound, outbound, customer retention, quality and team management. I have been successful at building teams that work well together, while exceeding site and corporate goals. I understand the behaviors and techniques that need to be utilized to build rapport, make the sale and exceed the client's expectations. My recent experience with PayPal has provided me additional experience in reviewing & understanding fraud trends as well as responding to customer complaints to regulators. I am a responsible worker who can be trusted to meet expectations and handle difficult situations within established guidelines. The Gallup Organization's StrengthsFinder: Arranger, Responsibility, Developer, Individualization, and Woo.

Listed skills include Cpr Certified, Iex Total View, Cms, Microsoft Office, and 45 others.