Laura Struwe Bertelsen Email & Phone Number

Copenhagen, Dk

Copenhagen, Capital Region, Denmark

As a student advisor at Djøf, I serve as an advisor for members on topics such as job search, salary negotiations, CVs/applications, job interviews, and professional work life. In addition, I also provide legal advice to members on matters including contract and employment terms related to student jobs.Furthermore, my responsibilities include proactive outreach to members as case handling.

Berlin, Berlin, Germany

As a shift leader at Zeit für Brot, I was responsible for organizing daily tasks and training new employees, including introducing them to the company, customer service, and systems.With German as the primary working language, I have developed strong German language skills in customer service and communication with colleagues as well as superiors.

Berlin, Berlin, Germany

As a barista and sales assistant at Zeit für Brot, my primary responsibility was customer service. Daily interactions with customers have given me a strong understanding of what it means to provide excellent customer service and the importance of meeting customers with professionalism, positive energy, and a smile.After six months, I was promoted to shift leader because my colleagues frequently relied on me as a go-to person for questions and challenges.Working languages: German and English.

Berlin, Berlin, Germany

As a Customer Success Agent at Connexio, a Danish communications company, I provided telemarketing services, including customer service, fundraising, and outbound sales activities. With a desire for increased responsibility, I took on the role of recruitment assistant, where I was responsible for selecting candidates and conducting job interviews.Working language: Danish.

As part of the municipality's respite care program, I cared for a child with special needs.

Ry, Middle Jutland, Denmark

As a waitress in the café at Silkeborg Ry Golf Club, my responsibilities included customer service and managing the execution of larger events and gatherings.

Bachelor Of Science (Bss) In Business Administration And Organizational Communication, Erhvervsøkonomi Og Virksomhedskommunikation

Activities and Societies: Jeg er en del af CBS Quality Board, hvor jeg bidrager til at sikre den faglige kvalitet på uddannelsen..

Gymnasieeksamen, Social Studies, Mathematics, German, 11,6

Activities and Societies: Participation in German masterclass.