Laura Sunday Email & Phone Number

Overland Park Kansas

Manage all phases of the SDLC, utilizing both Waterfall and Agile methodologies, for custom web and mobile applications. Collaborate with business sponsors from Product Development, Finance, Marketing and Sales to implement the web/mobile solutions necessary to support Sprint’s many product and plan offerings. Collaborate with vendor partners, including Apple, Google, Amazon, Onmobile, Sling TV and many others to provide direct-to-invoice billing services for premium content products purchased by Sprint subscribers. Solid understanding of database technologies, software development, web-based application design, object-oriented programming and advanced mobile development. Lead a team of six application developers.

Lee'S Summit, Missouri

Sunday-Kreisel Homes, Inc. – July, 2004 – August, 2007 - Co-OwnerResidential and commercial construction specializing in retirement communities. Oversight for all phases of site development and building construction. Interface with local and state agencies responsible for construction code enforcement. Work with financial institutions to develop construction budgets and secure financing for new projects. Obtain necessary permits and general contractor licensing. Oversee the construction of streets, sewers and utilities by these providers. Solicit bids, hire and supervise subcontractors. Perform all accounting and taxation recordkeeping and project related documentation. Schedule and participate in site inspection alongside city officials. Develop marketing and sales programs for finished projects. Developed residential subdivisions in Lee’s Summit, Greenwood and Raymore, Missouri. Provided commercial tenant finish for Master Wok restaurant located in Lee’s Summit, Missouri. Licensed Missouri real estate agent. Local and national Home Builders Association member.

Overland Park, Ks

Group Manager, Customer Change ManagementLed a team of program managers providing change management support for Sprint’s largest corporate customers. Focused on mitigating any negative customer impact resulting from network and system changes associated with network upgrades, retirement of antiquated network/system platforms or the introduction of new network/system components. Served as POC to field Sales Support managers/directors to deliver field communication and training materials for planned change activity. Drafted and distributed customer notifications as requested by field Sales Support. Voluntarily separated in July, 2004 to launch a residential and commercial construction business.

Overland Park, Kansas

Group Manager, Network Program ManagementDirected the planning, design, development and implementation phases for programs related to Sprint’s data network platforms (X.25, frame relay, ATM and IP) including hardware/software upgrades, platform retirements and support system enhancements. Collaborated with Sprint’s multiple network and IT organizations to develop a program roadmap and associated program documentation. Created and maintained program budgets and schedules. Liaison to Sales Support organizations for communications regarding network change. Supervised team of program managers. Interface with multiple network equipment vendors for product selection, pricing and schedule information.

Overland Park, Kansas

Group Manager, Network Y2K ProgramServed as Network Services Program Management Office (PMO) lead managing the Y2K program for Technology Services. Close liaison with Information Technology PMO for network related application impacts. This program encompassed the entire magnitude of Sprint’s voice and data networks including the identification and inventory of impacted network elements, development of element specific renovation plans, mitigation plans for non-renovated elements, disaster recovery procedures, and corporate communications regarding the Y2K event. Supervised a team of program managers in addition to matrix-managing the staff of other Network Services vice-presidents to ensure compliance with Y2K initiatives. Reported program status to the Enterprise Program Management Office, the Chief Technology Officer and the President of Technology Services.

Overland Park, Kansas

Manager, Wholesale Billing SolutionsComprehensive program management support for Sprint’s wholesale billing systems including both system enhancements and routine, ongoing system maintenance. Designed, developed and implemented specific billing platforms for Local Exchange Carrier wholesale customers. Participated in all service/contract evaluations with wholesale customers as Sprint’s billing subject matter expert. Recommended Interchange Carrier billing practices to wholesale customers that adhered to Bellcore standards for end user billing practices. As requested, served on internal wholesale customer development teams as a billing subject matter expert related to the design of their internal billing applications.

Kansas City, Mo

Access Management - Supervisor, Systems DevelopmentLed a team responsible for business and system requirements definition, design reviews, execution of acceptance testing, implementation support and end user training. These applications supported the overall management of Sprint’s single largest business expense; Local Exchange Carrier tariffed usage/mileage sensitive and circuit based access costs.Project Lead II, External Billing ManagementPrimary interface to Local Exchange Carriers providing program and customer billing support for 800/900 services.Senior Systems Analyst – Line Cost Accounting, Systems DevelopmentResponsible for business and system requirements definition, design reviews, execution of acceptance testing, implementation support and end user training for assigned projects. These applications supported Sprint’s ability to audit and track payments of Local Exchange Carrier access invoices.Systems Analyst – Customer Service SystemsPerformed analytical duties for field Sales organizations in relation to the availability of Sprint’s long distance service. Ensured network/system functionality was in place as new regions of the United States were opened for equal access provisioning and product availability.Legal - Senior Security Analyst – Corporate SecurityPerformed analytical duties in support of Federal Title 18 USC telecommunications/wire fraud investigations. Provided call detail and subscriber information for Secret Service and FBI subpoena requests.

Pmp Core

Bsba, Computer Science/Business Administration

Associate'S Degree, Computer Science