Laura Gray Email & Phone Number

North Vancouver, Bc, Ca

Toronto, Ontario, Ca

I lead a team of 16 RBC Commercial Underwriters across the province of BC and covering a large variety of industries. These client facing credit specialists leverage best-in-class credit structuring expertise and a growth mindset to acquire and support Mid-Market target clients through professional advice and tailored solutions. They also deliver on credit and portfolio quality and timely completion of credit renewals.

Toronto, Ontario, Ca

I led an incredible team of 14 Healthcare specialist Commercial Bankers stretching all the way from Vancouver Island to the Fraser Valley. Together we supported Healthcare Professionals with all of their banking needs and collaborated with a number of important partners to help our communities prosper.

Toronto, Ontario, Ca

• Provided critical support to the field during the first 8 months of COVID covering everything from bank to government programs resulting in exceptional client feedback• Advance coaching capability of Business Financial Services leaders to drive growth through improved advice, service effectiveness, and client experience• Embed and sustain strategic initiatives• Lead and coach to the effective application of client discovery, sales and market management, sales and service practices, practice management, change management, coaching, and skill building.

Toronto, Ontario, Ca

- Managed a team of 15 Business Account Managers in the Vancouver Downtown and West area who support business clients by delivering banking support and financial advice- Deployed new strategy to Business Markets of industry specialized portfolios within the market- Led through significant change management through changes to role strategy and mandate, moving up market and purifying to focus on business

Toronto, Ontario, Ca

- Relationship Manager specializing in Energy Services and Business & Professional Services- Manage a portfolio of clients and their day to day banking and borrowing needs, as well as offering tailored financial advice- Work closely with my team of RBC Specialists to assist businesses and partnerships with all of their banking needs- Early adopter of new technology and excited to showcase these advancements with my clients- Experience structuring complex and industry specific credit structures

Toronto, Ontario, Ca

- In this role I managed a book of commercial clients and their RBC banking relationship - I worked with clients to appropriately structure credit to meet their business needs- I have experience in structuring deals to assist with succession planning, equipment acquisitions & leasing, new locations, building purchases, restaurant financing, and many other events- I also assist in arranging useful cash management tools to help make day to day banking easier- Beyond that I help manage deposits, and can arrange for assistance with payroll and Moneris solutions

Toronto, Ontario, Ca

As a Commercial Credit Advisor I adjudicated new commercial loans and renewed existing facilities through the analysis of financial statements. I learned how to lend to a variety of industries including Real Estate, Health Care & Professionals, Retail, Restaurants, Oil & Gas and Not For Profit.

Toronto, Ontario, Ca

Front line interaction with retail and commercial clients. Processed a multitude of banking transactions, handled client card issues and fraud prevention. Developed strong relationships with clients, resulting in high likelihood to recommend and client satisfaction scores. Acquired new clients through advice events at Bishop's University.Interacted with clients in both English and French on a daily basis.

Toronto, Ontario, Ca

Worked as a Summer Student in Foreign Banking Account Services (Payments & Trade).Interacted with a multitude of foreign banks to ensure smooth transaction fulfillment.Performed tasks such as remidiating unpostable cheques, client onboarding, processing stop payments, and account openings.Suggested an alternative to the existing method of client supply deliveries, which benefited the Bank with a 50% reduction in preparation time, and an improved delivery time of 3-4 business days for the clients.Suggested re-examining certain miscoded unpostable cheques, which resulted in large monetary savings for the Bank and commendation from the Manager.

Toronto, Ontario, Ca

Worked with the Corporate Banking Cash Management Group in transitioning corporate clients from an existing cash management platform to a new platform.Developed relationships and successfully partnered with Corporate Account Managers to ensure a smooth transition and minimal client impact.

Master Of Business Administration (Mba), Global Energy Management And Sustainable Development

Bachelor Of Business Administration (B.B.A.), Accounting And Finance

French Immersion