Laura Theis, Pmp, Csm Email & Phone Number

London, Gb

Led and mentored the Business Analysis team of 8 employees ensuring consistent delivery of high-quality solutions aligned with organizational standards and strategic goals. ● Developed a Business Analyst Framework and Toolkit to empower the team with a centralized hub containing Guides, Trainings, Templates, and Process Flows● Facilitated Software Delivery Process (SDLC) improvements workshops focusing on Agile delivery best practices to standardize and improve the IT ways of working across projects● Conceptualized and introduced a PowerBI driven BA Metrics Dashboard to increase leadership visibility into work in progress items and targeted delivery dates

London, Gb

● Directed adaptation of the Financial Cash flow modelling tool to a new web-based application through project management, process and system design, and test execution and coordination● Led effort to utilize data analytics, AI models, and PowerBI to measure and categorize traffic barrier data within images to highlight potential safety hazards that need to be resolved● Created an automated chat tool utilizing Microsoft’s Power Platform and Power Automate to address FAQs across the department decreasing duplicated support requests for common topics

Houston, Texas, Us

Led 15+ internal IT projects across multiple departments including Commercial, Scheduling, Operations, Transportation, Engineering, Supply Chain, Finance/Accounting, and ES&H. Responsibilities focused on business process design, eliciting requirements, functional and technical design, mentoring junior team members in business analyst, stakeholder engagement and management, and vendor management. • Directed the implementation of TerminalSmart, a new terminal scheduling and operations software, and facilitated the business process design for scheduling and operations management for ship, barge, and pipeline movements• Successfully implemented a Risk Based Inspection software to minimize manual effort and third-party vendors for a cost savings estimated at over $580k• Led project team members on Agile principles for the successful upgrade and re-write of ArcGIS software• Developed updated Business Analyst processes and templates to set standards across the Project Management Office team• Continuously provided guidance and training for developing Business Analysts on requirements gathering, process design, test planning, documentation, and Waterfall and Agile methodologies

Dublin 2, Ie

Over 6 years of experience working on varying technology projects in the Oil and Gas industry. **Key roles and projects subdivided below.

Dublin 2, Ie

For an Upstream Oil and Gas Super Major, was responsible for implementing increased user functionality across multiple newly developed custom applications for data management related to upstream operations. The project work included User Interface design, data mapping, data modelling, ETL, User Acceptance Testing, and SQL queries. The goal of the fast paced project was to provide additional functionality, ease of usability, and symmetry across the custom solution.• Worked directly with 5 process managers to gather requirements, develop documentation, and complete INT and UAT testing • Responsible for over 80% of the requirements and work packages in scope after quickly picking up understanding of the oilfield business processes in scope• Developed skills in SQL database queries, stored procedures, and scripts to assist in testing

Dublin 2, Ie

While consulting for the same downstream Oil and Gas company, was asked to take over the Master Data BA Lead position due to her successes in her previous BA Lead role on the same project. In the new role, she was responsible for leading the Master Data initiative with a small cross-functional team on a custom development of a scheduling management and optimization tool. Her responsibilities included defining maintenance and business processes around master data, and managing, gathering, and defining requirements for the development of the user interface. Working daily with the developer to design the master data user interfaces and complete thorough testing to validate the new functionality as well as perform regression testing.• Defined business processes for maintaining master data and error resolution• Worked with 3rd party Vendor to support the design and testing of their support processes• Led a cross functional team to develop the Master Data maintenance user interface screens and functionality• Planned and executed testing of the user interface functionality and maintenance processes

Dublin 2, Ie

Worked with a large downstream Oil and Gas company, helping to develop a customized tool for refined products scheduling management and optimization. She lead a cross-functional team of 3 following the Agile methodology to effectively manage, gather, and define user requirements, prioritize the requirements, and develop the key User Interface (UI) functionality in the Origin workstream (Logistics; Refinery onto a Transportation Method to a Destination).• Increased average velocity(requirement completion rate) over 200% in the first month• Defined business requirements for a custom scheduling and optimization tool• Led a cross functional team to develop user interface screens and functionality• Prioritized team workload and assigned tasks to meet deadlines utilizing the Agile Methodology• Planned and executed testing of the user interface functionality

Dublin 2, Ie

Over 3 years experience implementing EDI(Electronic Data Interchange) connections between the client's SAP system and the domestic and international companies they do business with. Her role as a Business Analyst over multiple deployments includes requirements gathering, IT and business process analysis, project management of multiple projects concurrently, coordinating testing, raising and handling defects, and developing necessary project deliverables for the client. * Successfully implemented 14 client trading partners for a cost savings of more than $5,600,000.00* Managed multiple implementations concurrently with different project timelines, up to 7 simultaneously* Identified by the client as the subject matter expert for Distribution, Lubes Supply Chain/Warehouses, and Haulier implementations* Developed and managed timelines and project plans for each implementation* Performed gap analysis between "As-Is" and "To-Be" technical and business processes for client and their partner companies* Documented functional and technical designs for EDI interfaces (x12 and flat file)* Coordinated test phases with the offshore testing team, onshore project team, and the trading partners to prepare for a successful Go Live * Utilized SAP R/3 and SAP ECC 6 to conduct testing on various aspects of the order, delivery, shipment, and billing processes* Selected as the team member to train new business analysts joining the project team * Maintained regular communication with the internal and external key stakeholders

* Built and maintained mutually beneficial relationships with over 500 members and vendors.* Developed reports, presentations, letters, financial statements, invoices and other documents necessary to support all leadership in the implementation of annual goals* Managed the membership and event databases of over 2000 contacts* Designed and generated marketing flyers, email marketing, calendars, and press releases for current and upcoming events and courses* Planned, coordinated, and facilitated meetings and other functions