Laura Thorp Email & Phone Number

Owings Mills, Maryland, United States

• Fully researched and vetted providers from start to finish for entry or denial into the company network.
• Assisted in status inquiries as they arose.
• Uploaded paperwork into provider files as necessary.
• Assisted in training of new employees who joined our team as Credentialing Coordinators.
• Ran reports to track daily progress.
• Made telephonic and email outreach to obtain missing documentation.

Owings Mills, Maryland

• Fully researched and vetted providers from start to finish for entry or denial into the company network.
• Assisted in status inquiries as they arose.
• Uploaded paperwork into provider files as necessary.
• Assisted in training of new employees who joined our team as Credentialing Coordinators.
• Ran reports to track daily progress.
• Made telephonic and email outreach to obtain missing documentation.

Owings Mills, Maryland

• Uploaded provider credentialing documents into company databases after doing appropriate research.
• Answered and re-directed email inquiries and additional information requests.
• Worked with the team to complete many deadline-driven projects.
• Trained team members in satellite office on how to upload credentialing documents to company databases to ensure procedural consistency.
• Worked with another team member to research and track monthly compliance monitoring.
• Assisted with numerous day-to-day administrative tasks such as telephonic outreach, data entry, research, status inquiries, generating and mailing letters, making copies, running reports, and updating spreadsheets.

Eldersburg, Maryland

• Served as first point of contact for patients, prospective patients, and walk-ins.
• Maintained clean, tidy appearance of office before and during office hours.
• Scheduled appointments and collected payments from patients.
• Sent out billing statements to patients and insurance companies for patient accounts and entered payments into database.
• Generated reports for Personal Injury cases to provide necessary information to insurance companies.
• Assisted in daily tasks such as filing, faxing, copying, manually developing x-ray film, answering phones, giving patients necessary paperwork and answering any questions they had.

Owings Mills, Maryland

• Served as first point of contact for prospective residents via telephone, email, and walk-in.
• Took prospective residents on tours and assisted with the application process.
• Input service requests from residents into the computer system, ensuring that the maintenance team received and performed them in a timely manner.
• Generated leases and move-in documents for new residents and ensured that all documentation was properly uploaded into the company system.
• Posted and edited online advertisements for the community and its available apartments.
• Assisted current residents with their accounts and needs as they arose.

Timonium, Maryland

• Served as first point of contact for clients.
• Maintained client records across several databases, which includes managing money transfers, updating personal client information, and taking note of client-specific account requests.
• Communicated with financial custodians on behalf of the clients.
• Provided support to the rest of the team on many deadline-driven projects.
• Performed many general office tasks daily such as making copies & faxes, filing documents, compiling reports, sending out mailings, ordering supplies and equipment, scheduling appointments, and typing letters and memos.

Baltimore, Maryland

• Contracted out to the Maryland Transit Administration.
• Organized thousands of digital and print documents into a more user-friendly system.
• Scanned printed documents into PDF format.
• Edited and archived PDF documents.
• Retrieved documents when requested.