Laura Thorp Email & Phone Number

Owings Mills, Maryland, United States

• Fully researched and vetted providers from start to finish for entry or denial into the company network.• Assisted in status inquiries as they arose.• Uploaded paperwork into provider files as necessary.• Assisted in training of new employees who joined our team as Credentialing Coordinators.• Ran reports to track daily progress.• Made telephonic and email outreach to obtain missing documentation.• Aided team with deadline-driven projects.

Owings Mills, Maryland

• Fully researched and vetted providers from start to finish for entry or denial into the company network.• Assisted in status inquiries as they arose.• Uploaded paperwork into provider files as necessary.• Assisted in training of new employees who joined our team as Credentialing Coordinators.• Ran reports to track daily progress.• Made telephonic and email outreach to obtain missing documentation.• Aided team with deadline-driven projects.

Owings Mills, Maryland

• Uploaded provider credentialing documents into company databases after doing appropriate research.• Answered and re-directed email inquiries and additional information requests.• Worked with the team to complete many deadline-driven projects.• Trained team members in satellite office on how to upload credentialing documents to company databases to ensure procedural consistency.• Worked with another team member to research and track monthly compliance monitoring.• Assisted with numerous day-to-day administrative tasks such as telephonic outreach, data entry, research, status inquiries, generating and mailing letters, making copies, running reports, and updating spreadsheets.

Eldersburg, Maryland

• Served as first point of contact for patients, prospective patients, and walk-ins.• Maintained clean, tidy appearance of office before and during office hours.• Scheduled appointments and collected payments from patients.• Sent out billing statements to patients and insurance companies for patient accounts and entered payments into database.• Generated reports for Personal Injury cases to provide necessary information to insurance companies.• Assisted in daily tasks such as filing, faxing, copying, manually developing x-ray film, answering phones, giving patients necessary paperwork and answering any questions they had.

Owings Mills, Maryland

• Served as first point of contact for prospective residents via telephone, email, and walk-in.• Took prospective residents on tours and assisted with the application process.• Input service requests from residents into the computer system, ensuring that the maintenance team received and performed them in a timely manner.• Generated leases and move-in documents for new residents and ensured that all documentation was properly uploaded into the company system.• Posted and edited online advertisements for the community and its available apartments.• Assisted current residents with their accounts and needs as they arose.

Timonium, Maryland

• Served as first point of contact for clients.• Maintained client records across several databases, which includes managing money transfers, updating personal client information, and taking note of client-specific account requests.• Communicated with financial custodians on behalf of the clients.• Provided support to the rest of the team on many deadline-driven projects.• Performed many general office tasks daily such as making copies & faxes, filing documents, compiling reports, sending out mailings, ordering supplies and equipment, scheduling appointments, and typing letters and memos.

Baltimore, Maryland

• Contracted out to the Maryland Transit Administration.• Organized thousands of digital and print documents into a more user-friendly system.• Scanned printed documents into PDF format.• Edited and archived PDF documents.• Retrieved documents when requested.