Administrator for Site Integrated Business Plan prioprietary software. Oversee system enhancements, testing, maintenance, and documentation. Train and support users.Research, analyze and interpret complex data, develop alternatives and present findings and recommendations in support of site-integrated business plan. Develop and/or revise departmental program policies, procedures, processes, and guidelines to satisfy company, safety and regulatory requirements.

Project Manager - Managed simple to complex SEC filings for lawyers, CEOs, accountants. Managed digital, web and sheet-fed print projects and all supporting administrative and clerical functions. Advanced user of Word, Excel, Acrobat. Served as subject matter expert on ad hoc quality improvement teams. (4.5 years)Customer Service Trainer - Supported up to 150 Project Managers in U.S. and Europe on proprietary software applications. Developed classroom and online training materials. Managed all administrative and clerical related tasks. Advanced user of PowerPoint, FrontPage, Captivate. Familiar with Flash MX. Supported Developers with enhancement specifications, testing, training, and documentation. (6 years)

Oversaw daily operations in a cut-sheet and continuous forms printing environment, specializing in high volumes, quality output and quick turn times. Provided technical assistance and facilitated process improvement teams in a participative management structure. Successfully maintained ISO 9002 Certification and served as Internal Auditor and Management Representative. As Safety Team Facilitator, consistently exceeded OSHA and corporate safety requirements.

High-quality, high-volume and quick-turn in-house facility. Supervised 30 company employees in daily operations of reprographics, labelling, bindery, kitting, distribution/mailing, and fulfillment. Coordinated projects utilizing up to 25 temporary employees on a daily basis. Hands-on experience in all areas.