I traveled across South America, Africa, Asia, and New Zealand to visit nineteen countries and eighty-three cities in one unforgettable year.

• Designed, developed, implemented, and maintained learning programs across thirteen global markets in four languages.• Created eLearning courses, presentations, blended learning solutions, and performance support materials (job aids, worksheets, and interactive eBooks) using sound instructional design theory. • Oversaw the learning development process from assessment through evaluation, including monitoring the effectiveness of curriculum.• Collaborated with over thirty subject matter experts a year from all levels and functions within the organization to translate complex information and concepts into easy-to-understand materials.• Crafted promotional ads to increase training use.Sample Projects:> Created a three-part blended learning series to teach new managers recruiting skills, including worksheets and quick reference guides for on-the-job performance support.> Combined eighty disparate, unconnected training items into one cohesive role-based piece that was offered as an interactive eBook.> Wrote culturally relevant and company specific scenarios to test employees’ understanding of the company code of ethics.> Conducted employee interviews and surveys to determine the root cause of performance gaps and the best training methodology.> Planned media-rich courses with audio, video, and branching real-world simulations.

• Managed the development and launch of website services, enhancements, and migrations for a Fortune 500 pharmaceutical client. • Led project-level productions up to $900,000 while ensuring that project objectives were satisfied by managing schedule, scope, and resources.

• Identified client needs, presented training recommendations, and provided leadership and direction to the project team so they could deliver an innovative training solution and allow clients to achieve their goal. • Designed interactive in-person workshops and eLearning courses. • Built and maintained expertise in implementing digital learning technologies, leading to over $200,000 of project work.• Promoted from Associate in 2008.Sample Projects:> Created a series of (7) five-minute videos shot against a green screen, which were delivered SCORM compliant to the client.> Recorded and edited multiple client voice overs for an hour-long module with branching scenarios.

• Maintained comprehensive understanding of market conditions and competitors, developed and executed marketing programs, allocated budget, and tracked results. • Created press releases and advertising plan; drafted and released new online and print advertisements based on assessment of target market. • Created processes to evaluate marketing and sales results and regularly reported to executives. Key Achievements:> Created marketing campaign that resulted in growth of start-up business by 36% in 18 weeks.> Coordinated writing and publication of five press releases, generating increased company recognition.> Allocated advertising spending based on monthly budget, increasing sales inquiries by 50%.> Supported creation of website content engendering results across various businesses, geographic borders, and cultures.

• Promoted from Branch Operator (2/2003 to 9/2003) and District Manager (9/2003 to 9/2005) in college internship with organization supporting college students in launching small business branches. • Marketed program each spring, providing homeowners with painting packages valued at $2k-$8k for summer completion. • Supported Vice President VP in customer relations, planning for trainings, and coaching District Managers. Key Achievements:> During first year as Branch Operator, produced $65k with 32% closing rate on bids.> After promotion to District Manager, sourced and interviewed more than 150 applicants, and hired 25 Branch Operators; provided training, consultation and motivation for complete business cycle, including marketing, advanced sales and production management techniques.> Effectively generated $1.1M in revenue with 20% profit margins over three years as District Manager/General Manager.> Ranked in top 10 District Managers nationally, and oversaw the top sales manager within the state.