Laura Velasquez Rodriguez Email & Phone Number

Roselle, New Jersey, United States

Providing administrative support to the founder of the company within the organization, assisting with a wide range of administrative tasks to ensure the smooth operation of daily activities and contributing to the overall efficiency and effectiveness of the company. I actively look for new distributors and new clients, expanding our market reach and driving business growth. Through my attention to detail, organizational skills, and proactive approach, I contributed to the success of our company and helped maintain high standards of customer satisfaction.

Roselle, New Jersey, United States

I have demonstrated proficiency in overseeing and optimizing food production processes to ensure efficiency and quality. Additionally, as a team member, I played a key role in product development, collaborating with the team to innovate and improve existing recipes and production methods.I respond to productivity while ensuring high quality and adherence to safety protocols according to the HACCP, creating field inspection reports and working with plans examiners and inspectors. In this role, I was responsible for managing a team of production workers, delegating tasks, and providing guidance to ensure timely completion of production goals.I took initiative to maintain and update databases and documentation, keeping records accurate and up-to-date to facilitate decision-making processes.

Medellín, Antioquia, Colombia

Leading and managing our customer service team to deliver outstanding support and assistance to our valued customers. Overseeing daily operations, coaching and developing team members, and ensuring that customer inquiries and concerns are addressed promptly and professionally. Within 3 months, I successfully launched a new customer service campaign and trained and supervised teams, resulting in a 20% increase in customer retention.

Colombia

Providing exceptional customer service and promoting the store's diverse range of sports products.Engage with customers, understand their needs, and offer personalized assistance to ensure a positive shopping experience. Managed environmental project leadership to make sure the store and the customers have clear the company was focus on sustainable production and sales.

Managing client appointments and ensuring efficient scheduling for attorneys and legal staff. As well as maintaining the appointment calendar, coordinating meetings, and facilitating communication between clients and legal professionals. Additionally, contributing to maintaining client records and providing administrative support to enhance the overall efficiency of the firm.

Medellín, Antioquia, Colombia

Create a welcoming and enjoyable atmosphere for the consumers. Greet customers, seat them at their tables, and provide attentive service throughout their dining experience.

Leading and motivating a team of sales representatives to achieve and exceed sales targets, providing guidance, coaching, and support to ensure the success of my team while maintaining a high level of customer satisfaction. Collaborating with management to develop strategies, implement best practices, and drive continuous improvement in sales performance.I lead my team's efforts to consistently achieve top performance on the platform, resulting in a remarkable 20% increase in sales.

Ensured timely buys and sales by maintaining communication with vendors. Audited all transactions, resulting in 100% accuracy.Developed and maintained KPI dashboards to track key performance metrics, facilitating data-driven decision-making and continuous improvement initiatives.Developed and maintained relationships with key suppliers, negotiating favorable terms and discounts, resulting in a 10% reduction in procurement costs.Implemented a new inventory management system resulting in a 20% decrease in stockouts and a 30% reduction in excess inventory, improving overall efficiency.

Colombia

Dedicated to making a positive impact on children's lives by providing patient and passionate educational support in their home environment.Worked closely with students to help them understand curriculum concepts, develop effective study habits, and achieve their academic goals.Within 1 month, 98% of the students developed effective study habits, resulting in a 30% increase in their grades and academic success.Maintained constant communication with parents in order to settle expectations and provide them with reports of achievements and behavior.Maintained constant communication with parents in order to settle expectations and provide them with reports of achievements and behavior.Create and adapt teaching methods in one-on-one sessions encouraging them to explore learning opportunities.