Laura Watson Email & Phone Number

New Brunswick, Canada

Provides strategic and analytical leadership and expertise to drive top-line property revenues for RM Advisory Services contracted properties. (80+) Partners closely with Area Vice Presidents, Area Directors, Revenue Management Leadership, and Revenue Management Advisory Services Directors and teams to maximize property objectives and priorities. LEADER, PARTNER, COACH.▪ Leads a remote team of Revenue Managers ▪ Clearly executes consistency of delivery across portfolios ▪ Personal Development and ongoing training of TeamDRIVES RESULTS, STRATEGIZES.▪ Identifies hotels with opportunities by analyzing key reports▪ Assists in developing and implementing appropriate strategies ▪ Leverages knowledge and experience in brand revenue strategies to identify and implement improvements to revenue effectiveness and results▪ Works with above property leadership to implement complex strategiesRELATIONSHIP BUILDER, ACE COMMUNICATOR.▪ Proactively develops relationships at the account level to promote utilization of RMAS▪ Communicates quickly and clearly to digest information and tell a cohesive story to stakeholdersTECHNOLOGY & SYSTEMS SAVVY

The Revenue Management Remote Solutions Team Leader is responsible for leading the revenue management efforts and strategy process for assigned hotels participating in Revenue Management Remote Solutions. This includes developing, mentoring and training of revenue managers, ensuring consistent and effective use of tools and processes to enhance performance, analysis of hotels’ performances, and providing strategic recommendations to pricing and brand standards.

Delta Corporate Office

Developing, problem solving, deploying and supporting all areas of Delta Hotels and Resorts revenue management systems, processes and resources to produce strategic actions plans for revenue optimization. •Creation, development, training and support for Delta Hotels and Resorts suite of Revenue Management Tools and systems. This includes full integration of the IDeaS Revenue Management System into not only existing tools, but into the Revenue Management culture across the brand.•Built and fully deployed all standard operating procedures relating to areas of Revenue Management, also involved in influencing the deployment of a centralized intranet site for these procedures and other Revenue Management resources to be housed.•Supported the development and training of a new Regional / Area Revenue Management Team. Also conduct/co-chair bi-weekly Revenue Management Conference calls with our Regional Directors and Area Managers of Revenue Management, not only to monitor Brand compliance, but to strategize as a team in all areas of Revenue Management maximization and the resources used to get there.•Monitor the forecast and booking pace for all our hotels, looking for opportunities for strategic planning to increase revenue potential.•Corporate liaison between IDeaS and our hotels, not only during initial project roll out, but as continuing ongoing support of our hotels via their Client Relationship Managers and CARE team.•Corporate liaison between all OTA and 3rd party channels, as well as competitive pricing tools and market share reporting, ensuring brand standard utilization and optimization.•Comprehensive knowledge in usage and configuration of Miros Opera Central, Channel Manager and Property Management systems and managing all areas used by these systems that influence Revenue Management.

Delta Corporate Office (Remote From Global Reservations Services)

Reporting to the Director of Revenue Management & E-Commerce.Basic Responsibilities:•Assist in development, deployment and maintenance of Delta Hotels and Resorts suite of Revenue Management Tools.•Assist in deployment and roll outs of any new strategy or tactic that is required to improve Revenue maximization and optimization•Creation and analysis of weekly and monthly consolidation national reports for Forecast and Pace•New Hotel / Remote Revenue Manager training and support•Auditing, strategizing and deploying action plans in conjunction with Hotels for revenue optimization•Monitor and manage monthly reporting such as: Upsell programs, Signature Club, Forecast Accuracy to ensure brand compliance and revenue optimization.•Assist in yearly budget documentation, distribution, maintenance and evaluation•Remote Revenue Management strategy and training for new hotels, and those that are currently seeking a Revenue Management Professional.

Delta Bow Valley- Calgary

Revenue Manager at the Delta Bow Valley in Calgary, ABBasic Responsibilities: •Analyze revenues and margins for the market and put in place initiatives to increase revenue and optimize the gross operating profit / Revpar for the hotel.•Determine, implement and control selling strategies•Monitor distribution channels for hotel positioning, information accuracy and competitor positioning. •Initiate, implement and evaluate revenue tests and understands all e-channel booking processes and procedures.•Ensure that sales strategies and rate restrictions are communicated, implemented and modified as market and hotel conditions fluctuate.•Conduct sales strategy analysis, understand market conditions and make suggestions as appropriate to increase market share. Prepares consolidated market share reports for distribution to all stakeholders.•Manage room inventories to maximize room revenue•Audits accurate reservation system information, updates property information with Hotel GMs.•Effectively uses reservations systems and demand forecasting reports•Oversee the inventory management systems to verify appropriateness of agreed upon selling strategies, pulling demand data and evaluating turndown and lost business.•Assist with completion of annual budget, ongoing forecasts and other reports as required•Conduct revenue management training for Front Office and Reservation staff as required.

Fredericton, New Brunswick

Hotel Liaison at Delta's Global Reservation Services

Fredericton, New Brunswick

Delta's Global Reservations Center in Fredericton, NB. Positions in Marketing Services and Global Distribution Systems

Calgary, Alberta

Front Desk Agent, Night Auditor, Tour Co-Ordinator and Reservations Sales Agent

New Brunswick, British Columbia, Alberta, Nova Scotia

A variety of positions in a variety of hotels.Fairmont Algonquin Resort: Room AttendantFairmont Whistler: Guest Services AgentFairmont Algonquin: Switchboard OperatorFairmont Kananaskis (now Delta Hotel): Guest Services AgentFairmont Algonquin: Night AuditFairmont Chateau Halifax (now Delta): Sales Co-OrdinatorFairmont Algonquin: Sales Co-Ordinator / Sales Manager

Project Management, Project Leadership / Management

Certificate Description: "Project leaders are more than just project managers; they possess a highly desirable blend of technical prowess.

Advanced Hospitality Revenue Management, Revenue Management

Certificate Description: "Increasing sales and profits entails a comprehensive revenue -management strategy that includes creating.

Accomodation Food And Beverage Services, Hospitality