Responsible for training Program Management staff, and other projects as needed.

• Assumed full responsibility for the operation of the House near Cox South, a 14-bedroom, 14,000 sq. ft facility• Implemented and continually provided input regarding house policies, procedures, rules and regulations; made continuous changes of such during COVID to ensure the safety of our families and staff• Interviewed, hired, trained, developed and supervised staff including the Associate Program Manager and up to eight Family Care Managers; completed 90-day, six month and annual performance reviews for each staff member• Completed and presented monthly reports to the Board of Directors regarding house occupancy statistics, family evaluation results and volunteer program updates• Oversaw financial transactions including cash and in-kind donations, petty cash, tracking of house expenditures, long range replacement budget and creation of annual operating budget in excess of $100k• Oversaw maintenance of facility and grounds including minor and emergency repairs, preventative maintenance, bid and hired vendors and ensured completion of all necessary inspections and/or permits• Created and maintained extensive training documentation for staff and volunteers • Was held accountable for check-in, registration, background check process, orientation and check-out of families in accordance with established rules and guidelines• Ensured the success of the volunteer program, at one point consisting of more than 80 weekly volunteers, and the Family Dinner Program

Step Out Walk to Stop Diabetes – annual thousand person fundraising event raising more than $120,000 to benefit the ADA mission• Planned the logistical details of the event including venue, contracts, insurance, layout, schedule and equipment• Implemented targeted outreach to event participants through email marketing campaigns, social media and mailings• Updated website with detailed information, sponsor logos and manage participant pages• Tracked and analyzed funds raised throughout the campaign to motivate participants• Attained sponsorships and in-kind donations for day of event• Coordinated and managed more than 30 day of event volunteers.Red Ball Gala – annual dinner and auction event which hosts more than 600 guests• Secured event sponsors and worked to increase annual table sales• Researched and hired entertainment for the evening• Worked with venue to establish menu, layout and décor for the eventCamp Earthworks – annual day camp hosting children who have been diagnosed with Type 1 diabetes• Recruited all volunteer staff including medical personnel and trained camp directors• Completed all requests for in-kind donations of medical suppliesAside from event specific work, I handled all monetary donations for Missouri, Kansas, and Arkansas. I handled all website pages for offices and events in our area, as well as Facebook, Twitter, Pinterest, and Instagram.

NCORP is responsible for bringing NCI cancer research trials to two hospital systems (Cox and Mercy) which serve 11 individual hospitals from St. Louis to Springfield, MO. As regulatory compliance coordinator, my duties were to:Create patient informed consent formsPresent all new protocols, amendments, and annual reviews to two Institutional Review BoardsMonitor new research trials available through research basesInform physicians of trials available for enrollmentComplete amendments, revisions, protocol deviations, adverse events and more for all trials Review and edit Standard Operating ProceduresMaintain website and monitor analyticsManage social media channelsAttend community events to promote awareness

Consulting projects on a limited basis.Develop strategies for increasing traffic through SEO evaluations/ suggestionsCreate portfolio/services sites, using HTML and CSS (Cascading Style Sheets)

Responsible for managing 5 sites in each of the following areas:Keyword research and content creationSite architecture and internal linking structureMulti-variant testing for user conversionOn-Page optimization testing for search engine placementMonitored user conversion and search engine placement through analyticsManaged the production schedule from start to finish for each release, including: entering work tickets for developers, testing the QA environment and testing the live environmentCreated all testing documentationPaid Ad creation in Google, MSN and YahooInvolved in forecasting and planning of company financialsAttended conferences: Search Engine Strategies San Jose & Chicago, Search Marketing Expo Advanced and Internet Retailer & John Maxwell Leadership trainingAffiliate Support ManagerProvided support in all aspects of affiliate program including software support and creation of affiliate templates. Use of HTML, CSS plus an understanding of XML and SQLProvided consulting on the most profitable way to implement the affiliate program on each site including SEO consulting

Responsible for: opening and closing of the store, sales of Rewards memberships, managing two or more employees per shift.

What better job for a Cardinals fan? I was an usher for 5 seasons, working first base field box.