As the Lead Designer at Wallop, I've had the privilege of managing the creative department for the past three years. My role encompasses a broad spectrum of responsibilities, including spearheading website and branding projects, conducting website audits, and developing both internal and client-facing processes. I've been instrumental in managing contractors, mentoring junior designers, and fostering collaboration across our talented teams of digital marketers, developers, and project managers.Achievements:- Introduced branding service capabilities to Wallop's portfolio, successfully designing multiple brands and significantly expanding our service offerings.- Managed numerous multi-site projects, crafting websites that not only enhance usability and engagement but also directly contribute to our clients' revenue growth.- Spearheaded the adoption of innovative design solutions, including the integration of animation, to elevate the user experience and attract new clients to Wallop.- Streamlined our design processes and implemented superior software solutions to improve our team's efficiency and productivity.Skills and Tools:- Proficient in Figma and the Adobe Creative Suite, continuously enhancing my design and presentation skills.- Developed and honed leadership abilities, guiding cross-functional teams to project success.- Educated our wider team on design processes and the importance of design, enhancing overall team competence and enabling more effective sales of our design services.Innovation and Strategy:- Implemented additional rounds of client collaboration on website design projects, reducing feedback cycles and boosting client satisfaction.- Championed the use of Figma, eliminating the need for Sketch and InVision, and encouraged its adoption across the team for various projects.

Employed in a fast-paced tech agency designing websites, branding and collateral for SaaS, B2B and B2C clients. Regularly performs lead role responsibilities such as art direction, mentoring junior designers, and managing and reviewing on-demand work alongside daily design tasks.• Manages multiple web design projects in a lead capacity, from designing initial concepts, to delegating production tasks, to delivering completed artwork. • Acts as lead designer for several on-demand clients, working closely with the project manager and marketing and design team members to oversee and execute a wide variety of work including collateral, ebooks, illustrations and social media campaigns.

Designed bespoke book covers, book interiors and illustrations for independent authors. Managed clients and projects from the beginning of the design process to the end to ensure work was complete for launch dates.• Created one-of-a-kind book covers and interior for each project, providing authors with production-ready files for print and the web.• Communicated with printers and The Self-Publishing Agency regularly to troubleshoot issues and maintain high quality standards in finished work.• Developed and maintained close relationships with clients, helping them through stressful situations, and educating them on the design and publishing process.

Founded creative studio specializing in visual branding & editorial design to support small businesses and entrepreneurs. Day-to-day work included self-promotion, accounting, website creation and management, personal branding design, project management, and the building and maintenance of client relationships.• Served a wide variety of clients in many different industries such as travel, real estate, alternative health, marketing and self-publishing.• Project highlights include design and layout of a 120-page bicycling guidebook, including designing over 80 maps from scratch, and design and layout of a 467-page local Vancouver history book.

Collaborated closely with a marketing consultant to produce marketing projects such as stationery, packaging, event signage, greeting cards, and branding for clients that included ME to WE, Walgreens, Staples, Target, Walmart, and American Greetings. • Contributed to ME to WE’s business growth by designing artwork that boosted product sales into the millions.• Created a stationery collection that had 100% sell through for ME to WE’s 2016 Back To School campaign for Walgreens.• Designed over 150 greeting cards for American Greetings.

Worked in the Signage department and communicated regularly with the creative team to incorporate seasonal creative and maintain brand consistency for all Future Shop and Best Buy stores across Canada. • Created the layout and implemented edits of 150+ signs weekly.• Maintained templates and libraries as well as a Brand Standards Manual for the Signage department. • Acquired further knowledge of brand development and print production methods.

Gained valuable experience working directly with the agency owner to design a wide range of solutions for print such as stationery and business card design, logo and icon design, and newsletter design for real estate and high-end clientele. • Learned the basics of brand development and how to run a design agency.• Acquired knowledge of print production and pre-press techniques. • Responded to clients’ requests on the phone and in person.

Taught English to schoolchildren ranging in age from 4-16 at a small hagwon in Miryang, South Korea. • Used and strengthened communication skills in a teaching environment.• Developed the ability to creatively present knowledge in an engaging way to students of various ages and abilities. • Learned new ways to approach solving problems and improved creative skills in free time.• Gained new perspectives and life experience, challenging preconceived notions about myself and others.

Worked with a local designer to gain practical design experience and completed an applied degree from Medicine Hat College. Started the job as a student and continued to work with the designer for a year after graduation. • Strengthened artistic skills and refined graphic design techniques gained from the applied degree.• Learned how to work with a variety of clients, how to complete projects on deadline, and the basics of running a small business. • Gained basic knowledge of print production.