Laura Zanzerl Email & Phone Number

Sales Coordinator - Alberta, Saskatchewan, ManitobaAdministration Assistant - Principle Fine Wine PortfolioOffice Manager for the Vancouver OfficeExecutive Assistant to the VP of Sales - Western Canada

Vancouver, Canada Area

Dovre provided me with the opportunity to grow my skills that I learned during my undergrad and showcase and use them in every aspect of my position. As the sales coordinator I would communicate with every department on a weekly or daily basis depending on what information was needed. This gave me a great opportunity to have a good relationship with all employees at the company and help to make their jobs more efficient and in time help to make my position more efficient. Working closely with the Key Account Manager I was able to have exposure to large head offices accounts such as Whole Foods and work with them closely to help support Dovre and our new products to be listed at the larger head office accounts. In addition, I would work with their own portals to submit documents with any changes that happened to existing products. Another team I was supporting was the outside sales team. I provided them with anything they required to help support their sales and to reach their monthly targets. From sending out samples on a regular basis to creating new forms and templates for them to easily fill out when they are with their customer to make ordering easier for all parties. Another opportunity at Dovre was working closely with the Supply Chain Manager and creating new processes to help make the company as a whole more efficient. A big project that I was a part of was creating a new process for the monthly vendor reports in excel. When I first started the position this task took two days a month to complete, once we created the new process and procedure for it the work time was cut to two hours.

Vancouver, Canada Area

Swimco has helped to strengthen my skills in customer service through professional development training in dealing with high-stress customer situations. We are faced with different types of customers every day and we work as a team during busy periods to increase average sales and improve time consistency.Myself and the team were able to reach our targeted goals on a regular basis. I was able to do that by connecting with the customers and asking the important questions to be able to assess the situation. Swimco. signature quote is “Feel good half naked” and that is what our goal is every day. I strive to be customer centric and make sure they are the top priority. This have helped me to further my development and growth in the company. On a regular basis, my task is to make sure that the stock is complete quickly and efficiencies. I work towards finding new ways to finish the task faster which helps to create more time for the customers. Organize the backroom and make sure the team is able to work more effectively with a well-organized store. I helped to create daily goals to motivate and capitalize on each employee’s strengths to effectively reach the set targets.

Delta, Bc, Canada

In my Co-op term as a Field Marketing Coordinator for Sport Clips Canada, I was able to showcase my skills I learned at KPU. At the end of the term, I successfully create a Consolidated Marketing and Sales Plan for the two locations I was assigned too. I established a long-term relationship with Big Brothers of Greater Vancouver and create a contract with the organization. I helped strengthen the relationship with Prostate Cancer BC and worked with them in the month of November for their Prostate Cancer campaign. Established the contract to do this event yearly and continue growth and donation as more locations open. My roles and responsibilities of this positions throughout the term was;Assisted the franchise owners and store managers in the development of a marketing program that supports the company business plan. Assisted in the organization of special events, making recommendations for themes, entertainment, and coordinates the logistics. Updated of the company website with the Webmaster (external) and the look and content of the company's electronic newsletters. Create and managed social media pages for the two locations. Developed new email campaigns and promotions. Create a SportClips presences in the community with building relationships with local sports teams and schools. Help create events with the community and create awareness of the SportClips brand. Created mail out campaigns for the local market. I also went out weekly to local business owners to educate them about SportClips and establish a business relationship. This relationship including giving each business coupons or other materials to help promote each other. During the weekends I went out to residence to hand out coupons and promote SportClips in the community.

Vancouver, Canada Area

I worked on the sale floor, helping customers with their needs and wants. Making sure that their experience was up to the standard of the company. Accurately process paper work such as mail, customer orders and opening and closing journals resulting in smooth-running operationsSupervised 10 employees on their interaction with customers ensuring the correct procedures were being metCreated a backroom organizational system using signage and labeling which resulted in more efficient product pullingBecame a recruitment spokesperson for the company’s marketing video and received an achievement award for customer service

Sales associate, small work related task, cash handling, closing and opening shifts.

Vancouver, Canada Area

Sale associate working with brides, bridesmaid and prom, helped with fittings with customers and the seamstresses

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies

Business Management Diploma, Business Administration, Management And Operations

International Business

Attended for one semester abroad, studied International Business and took German courses during the semester.