Laura Klinkhamer Email & Phone Number

Westmont, Illinois

Maintaining the integrity of ivpress.com and IVP's digital presences by:• Providing strategic leadership and planning of web- and marketing-related projects• Utilizing IVP's enterprise resource planning system, content management systems, email service providers, form building, multimedia publishing, and embeds• Tracking and analyzing results through Google Analytics and other provider reports• Innovating new ways of creating IVP fans and serving existing fans through ivpress.com and other digital presences

Westmont, Il

Assist the IT department with Macintosh issues, such as:• General help desk• Updates and upgrades• Researching new tools• AppleScripts used by the production team• Budget planning for new equipment and software

Westmont, Il

Assisted the digital communications manager and digital team, by:• Providing strategic leadership and planning of web- and marketing-related projects• Contributing to the quality assurance of web-related projects• Utilizing IVP's enterprise resource planning system, content management systems, email service providers, form building, and multimedia publishing and embeds• Collaborating with colleagues regarding mobile apps and other digital products, as a strategic advisor, project liaison, and QA contributor

Westmont, Il

Aided the content production team in the production and composition of high-quality print and digital books by:• Converting exisiting and new titles into ebook formats: epub, mobi and pdf• Troubleshooting all digital content• Managing the distribution and quality of author photos• Creating high quality images for distribution within print and ebooks• Maintaining consistency of features, functionality and structure to ebook processes and products• Innovating within the context of IVP’s available systems and resources• Exploring applications for interactive handbooks and other materials for tablets

Westmont, Il

Supported the art director, print buyer and marketing manager by:• Creating high-resolution, print-ready cover files• Managing cover and reprint cover production workflow to meet publication deadlines• Managing in-house cover image distribution for web and outside vendors• Managing the distribution and quality of author photos• Creating high-quality images for book interiors and marketing materials• Producing the New Title Announcement and Academic catalogs, three times a year for delivery to print vendor• Creating various other marketing materials such as: brochures, postcards, flyers, and conference signage as needed

Chicago, Il

Award Printing was acquired by Active Graphics in 2002. I was among a handful of people who were offered the chance to make the move to Active. My work there continued on much of the same projects, plus many more.

Chicago, Il

• Designed annual American Farm Bureau Insurance Financial Indicators brochure• Designed Postgraduate Course manuals and Surgical Education and Self-Assessment Program (SESAP®) for the American College of Surgeons• Designed the American Meat Science Association's Meat Evaluation Handbook (2001)• Designed the North American Meat Purveyors Guide (1997) and their Poultry Guide (1999)

Chicago, Il

First impression office support:• Greet visitors, answer phone and direct calls• Type all quotes, invoices and correspondence• Support art department with key-line and pasteup