Laura Zanewicz Hatfield, Mba, Pmp Email & Phone Number

•Managed the implementation of the company-wide task management, time keeping and scheduler software system (Reflexis: RTM, RWS, RTA). •Led cross functional meetings between departments for implementation and on a continuous basis for operations and communication.•Served as the system administrator for the Reflexis software system.•Responsible for creating and proofing company-wide communications to ensure greater end-user execution. •Developed and implemented communication pathways between the field and corporate office departments•Analyzed task completion tracking and other internal data.•Authored, revised and published policies, procedures and training documents for all departments.•Developed and conducted company-wide training to 1600+ employees.•Oversees multiple ongoing projects in different phases that impact different departments.

• Responsible for accounting and compliance operations, including processing payroll, transactions in QuickBooks and filings with the Alcohol and Tobacco Tax and Trade Bureau (TTB).• Review accounting procedures, make recommendations and update SOPs to ensure transactions are properly recorded.• Analyze monthly financial reporting, including AR, AP and Reconciliations.• Comply with federal, state and local government reporting requirements and filings.• Performed various audits within plant to ensure SOPs in place were effective.

Grand Rapids, Michigan, Us

• Execute accurate and timely implementation of sales and purchasing agreements, collaborating with Regional Merchandising Managers, Divisional Teams and other internal customers• Focus on maintaining margin quality within the region by providing reporting an analysis of item movement and profitability.• Influence and guide pricing strategy within the organization through process improvements and educational sessions.• Identify, develop and implement new processes for pricing and margin reporting.• Provides a level of expertise for the Regional Merchandising Teams and Divisional Teams, regarding price analysis, cost analysis and net pricing inquiries, as needed for 500+ line item inquiries per week.

Grand Rapids, Michigan, Us

Select team of 20 individuals that serve as the first line of defense to respond to any emergency within our warehouse, including ammonia leaks to basic first aid.

Grand Rapids, Michigan, Us

•Co-Led 5 person team to develop and present a 30 minute trend seminar to over 300 customers, resulting in a 30% increase in cases and margin.•Evaluate profitability potential and load leverage pricing for 75-100 line items per week.•Engage our sales team to exceed growth scorecard goal by maintaining the division wide free dispenser program budget of $35,000.•Designed and delivered formal training to sales force and managers on product updates, current processes and changes/innovations. •Accountable for diminishing liquidation by utilizing detailed analysis to mitigate company risk anywhere from $600,000+ annually.•Recognized as a ‘thought leader’ in my position. As such, was embedded in the process of training our new acquisition employees on essential job functions.

Louisville, Ky, Us

• Managed Responsible Conduct of Research (RCR), compliance projects and enhanced/expanded the mandatory training requirements within the University. • Collected and analyzed consumer insights to determine program efficacy, and any needed changes.• Tasked with the management of the University wide Research Training Database. • Responsible for the development, data analysis, presentation and review of training seminars that relay mandatory training, including budget development.• Chosen to present at the 2008 Office of Research Integrity National Conference and at the 2011 Society of Research Administrators International Meeting.

Startup company providing 3D Imaging Software to detect and diagnose lung cancer up to 3 months sooner than traditional methods.•Analyzed industry trends, developed and revised business plans for internal and external startups. Established and maintained key relationships within the business community. •Presented at 5 trade shows and national competitions. •Won first place at Idea State U Competition and in the ‘Innovation and Commercialization Poster Competition’ at OVAL’s Conference.

•First bilingual manager to supervise a primarily Latino staff of 25. •Analyzed current staff and instituted revised training program resulting in ~20% increase in efficiency and reduced turnover•Responsible for all aspects of the housekeeping department including, labor management, expenses, hotel finances/budget, hotel HR policies, hotel training/records and back of house inventory management.•Lead daily and annually associate bilingual meetings and trainings. •Manager on duty responsibilities.•Employee of the Quarter, 2006

Seattle, Wa, Us

• Handled opening/closing of store, maintaining Kentucky Health Standards.• Managed cashier duties and end-of-shift financial balancing.• Assured corporate standards were met and created in-store visual displays• Ensured customer satisfaction, including resolving complaints

Mba, Entrepreneurship

B.S., Psychobiology, Spanish

Bachelor Of Science - Bs, Physiological Psychology/Psychobiology And Spanish