Lauren Barrows Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

•Lead nationwide, cross-functional collaboration teams to create individually curated customer andbrand-supportive resolutions that enhance the image of CarMax and increase retention and growth.•Drive change by working with various departmental leaders, 240 dealerships, and consumers to identify areas of opportunities to pivot business operations in response to evolving consumer needs.•Strengthen and contribute to new associate development efforts by creating training resources with knowledge gained from first-hand experiences.•Maintain a unified voice that upholds core values throughout partnerships and resolution processes, both internally and when speaking on behalf of CarMax to external sources.•Adapt to rapidly changing corporate dynamics ranging from infrastructure and systems to policies and external partnership constraints.•Deliver actionable recommendations to the Salesforce refinement team, when identified as a leader to participate and represent our Customer Relations team.

Richmond, Virginia, United States

•Design and tailor a roadmap for various planning periods to deliver exceptional event productionservices that go above and beyond the needs of startups, corporate entities, and non-profits.•Partner with a wide range of divisions and departments to effectively communicate event details while fostering an environment that supports trust and confidence among members of the team.•Actively lead and engage in productive brainstorming sessions to think creatively about the future of event management and the opportunities for growth with existing operations.

Richmond, Virginia, United States

•Establish and serve as the entrusted representative for maintaining and supporting Lighthouse Labs, Startup Virginia, and Capital One, within the first 1717 Innovation Center in downtown Richmond, VA.•Develop a process for incoming event requests to support current clientele and third parties.•Collaborate with clients on their new ventures to develop and support entrepreneurship growth in the community.