Laure Chevalier Email & Phone Number

Istanbul, Turquie

Istanbul, Turquie

- Manage data transfer and data cleaning from an old CRM system to an ERP system.- Responsible for data management of the CRM system.- Creation and analysis of weekly and monthly reports.- Monthly project and financial data report sharing with Mazars headquarter.- Coordination between French clients and local partners. Translation (French, English and Turkish) and service support.- Preparation of customer sector references to prepare customer proposals.- Creation and monitoring of customer satisfaction surveys. Analysis of the responses by department. Calculation of the local net promoted score (NPS). Creation of dashboards.- Analyze and share daily international service conflict checks with our local partners before the preparation of client proposals.

Istanbul, Turquie

- Monitoring all the KPIs of the sales team- Create reports and dashboards- Coaching the sales team on the field and daily support for a good functionality of the different tools.- Providing the technical trainings to the new sales team members- Developing and ensuring the usage of new tools and new projects related to sales process- CRM Data Quality and data cleaning for the launch of new CRM in Michelin: Salesforce.com- Build Territory Management- Deployment of a new CRM: Salesforce.com and launch of the mobile application- Providing CRM technical training about salesforce.com: For the regional managers, sales team and at the office.

Turquie

- Business Requirement Analysis.- Analyzing product problems and solving them.- Strategic and Operational Marketing (Product/Price, Launch of new products, Communication).- Deployment of a web-CRM, KPIs definition/implementation for the Turkish affiliate.- Salesforce Performance, segmentation/targeting, sales projection/analysis.- Commercial and financial analysis, Monthly report, Budget, Business Plan, Marketing Plan…- Regional Teams Coordination.- Enhance and update the Stallergenes Turkey web site.- Launch of an innovative drug into the Tukish market in march 2014 : Oralair®- Local Sales Analysis.

Istanbul, Turquie

- Assistant of the digital group strategy: social media, benchmarks, launch of new advertising campaigns.- Enhancement of the Renault Turkey web site and management of a participative platform- Support to the events organization.- Elaboration of catalogs distributed in Showroom.- Frequent movements to other branches.

Turkey & Greece

- Inform customers about activities.- Shows Organization Coordinator.- Sports and cultural Animator.- In charge of customers' transfers (arrivals and departures).

Guyancourt

In charge of translate documents from French to English in the Renault’s logistic department in order to open a new factory in India.

Master, İnternational Trade, Graduate

Speciality in Turkish language and on the Near and Middle East zone.

Turkish Language And Literature/ Türk Dili Ve Edebiyati

- ERASMUS exchange (One Year)

Deug, Turkish Language And Literature, Graduate

DEUG: First year in France and second year at Istanbul University in the Turkish Language and Literature department. (ERASMUS exchange)

Lea License (Bachelor'S Degree) English / German, Foreign Languages, Literatures, And Linguistics, Graduate

LEA License(Bachelor's degree) English / German. Speciality in translation and subtitling of movies.

Education record