Assist the manager with administrative tasks such as scheduling tenant meetings, collecting rent, and sending tenant notices. Oversee facility upkeep, inspecting and maintaining units, public areas, and grounds.Manage tenant move-in and move-out processes, handing paperwork, evaluating applicants, and explaining policies.Schedule showings of vacant units, advertise vacancies, and conduct tours.Oversee the work order system and generate tenant complaints and schedule repairs. Assign tenants to our online payment system. Processes tenant rent payments; collect cash and checks receivableProduce tenant balance notification letters and make collection callsObtain documents from DHCR (open orders, cases by building, certified rent rolls)Track and maintain various spreadsheets (violations, apartment conversion, backflow preventer, fire extinguishers, sprinklers)Communicate daily with Property Managers as issues arise and provide Property Manager vacation coverage

Books and coordinates hotel accommodations and activities for large corporate organizations nationally.Develops and maintains strong client relations by providing consistent high quality customer service.

Collects and scans tickets for theater patrons.Escorts patrons to their appropriate seats.Ensures that rules and regulations are being adhered to by patrons.Ensures that fire safety regulations are being adhered to by patrolling the theater to prevent overcrowding from occurring.

Patrols 60 Hudson for system malfunctions; fire hazards; and access breaches.Maintains all verbal and written correspondence with clients and supervisors to ensure continuity in the day-to-day operations.Collaborates with law enforcement and Emergency services on as-needed basis.

Responsible for the coordination and maintenance of a non-for-profit supportive/affordable housing building of 652 units. Provided information to building tenants regarding general maintenance of the building, including repairs and the day-to-day operations of the facility.Served as liaison between residents and the building’s various departments and contractual agencies, including CUCS, a social services organization. Responsible for ensuring that all life-safety systems and equipment were operating efficiently.Responsible for knowing the location of tenants with disabilities in order to assist the fire department or in the event of any other emergency that required evacuation. Ensured that all building equipment and systems were kept up-to-date and in compliance with New York City building/fire safety codes.Supervised 6 Local 6 Union housekeeping staff members.

• Maintained office services by organizing office operations and procedures.• Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement.• Prepared payroll.• Designed filing systems.• Responsible for reviewing and approving supply requisitions.• Assigned and monitored clerical functions to other staff members.

Reported to Director, Lt. OfficerResponsible for the coordination of unit calendar of approximately 4000 annual fire safety events throughout the NYC Metropolitan area.Scheduled all meetings for Director, firefighters and civilian staffPrepared payrollSubmitted annual, monthly and weekly reports.Maintained access databases, tracked trends, and input data.