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@preppeople.com.au
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Laurel Brown is listed as Principal at Prep People, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at preppeople.com.au and a matched LinkedIn profile for Laurel Brown.
Laurel Brown previously worked as Consultant, Sales and Business Development at Coty Inc. and Consultant, Business development at Lvmh. Laurel Brown holds Diploma Entertainment Makeup, Hair And Makeup For Film And Television from Greasepaint, Makeup College, London.
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Laurel founded Prep People in 2002 to help organisations surprise and delight their customers by giving outstanding customer service.Her background in Hair and Makeup for Film and television, coupled with Education and Training credentials, and more than 13 years in small business providing services to Global brands such as LVMH, Gucci, McDonalds Group, Qantas, Hilton, Westin, Sheraton, Serco, has resulted in Laurels unique blend of creative talent, and results driven business attitude.She is equally adept preparing and delivering a lecture to hundreds of retail professionals, or a bespoke one-on-one executive consultation and anything in between. Her key business offering is face to face workshops which ensure customer facing staff understand policy and are able to present themselves in a consistent way which is aligned to brand values and customer expectations.Notable projects include:Qantas Uniform project in 2012 where she provided consultative advice on policy, nationwide training for the customer experience team (5000+ customer facing team), hair and makeup solutions for the media launch and supervisory / management training to drive the change. McDonalds Uniform project 2012 for which she developed and appearance policy, and produced a suite of online training content to motivate, introduce and instruct on appearance and the new Uniform. The training was and is still received by tens of thousands of employees from the Australian McDonalds restaurant team.Nespresso Australasia - Exemplory customer service is paramount to Nespresso. Laurel and her team deliver Image and Presentation training to the new boutique team for each new Boutique opening. In 2013 She also provided an extensive hair and makeup team for Nespresso's Christmas Party "making over" more than 150 Nespresso staff in an afternoon.
Listed skills include Cosmetics, Skin Care, Hair Cutting, Coaching, and 13 others.
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Sydney, Australia
Prep People provides specialist consulting, workshops and e-learning to clients' customer facing personnel focusing on:- hair styling- skincare - make up selection and application - uniform and other elements of successful grooming. Prep People has delivered workshops and seminars to thousands of customer facing staff from the some of the most recognisable brands in Australia.
Sydney
Laurel drove strategic sales and channels for the Rimmel brand in Australia through Department stores and Pharmacies nationwide. She designed and delivered hugely successful training to the sales and customer facing teams which contributed to Coty Australias first ever AU$100 million year.
Sydney
During this time Laurel worked with Dior, Make Up For Ever, and Benefit Cosmetics delivering training for the retail teams and makeup specialists, and introducing the new brands to the professional development market.Laurel also worked with the US cosmetics brand Laura Mercier training the Australian retail team in her products, application techniques and sales techniques.
Laurel was responsible for the Education business in Australia. She developed a Government accredited training curriculum and oversaw the development and management of training facilities in Brisbane and Melbourne aswell as growing the Sydney facility. During her time as Education Manager the education business quadrupled its revenue, also gaining valuable exposure for the retail business.
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Laurel Brown works for Prep People.
Laurel Brown is listed as Principal at Prep People.
AeroLeads has found 1 work email signal at @preppeople.com.au for Laurel Brown at Prep People.
Laurel Brown is based in Greater Sydney Area, Australia while working with Prep People.
Laurel Brown has worked for Prep People, Coty Inc., Lvmh, and Napoleon Perdis Cosmetics.
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Laurel Brown holds Diploma Entertainment Makeup, Hair And Makeup For Film And Television from Greasepaint, Makeup College, London.
Laurel Brown is listed with skills including Cosmetics, Skin Care, Hair Cutting, Coaching, Leadership Development, Public Speaking, Team Building, and Change Management.
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