Pour for and educate guests on our winery and wines being served Sign up new club members and maintain relationships for future salesGive tours on history and wine production of wineryMaintain composure during busy times Provide excellent customer service and hospitality in a meaningful and caring mannerEffectively work alongside peers and upper management to improve the culture and overall success of the tasting roomSupport upper management by standing in on weekends on their behalf Organize appointments and keep tasting room on schedule by confirming appointments and acting as liaison between our general manager, head of hospitality and wine maker to the general public Onboard new employees while maintaining positive work relationships with current part-time associatesWork closely with team to improve sales and training techniques by writing and presenting sales data in a concise and creative wayTake inventory of tasting room with precise attention to detail

Onboard new employeesInteracted with and built relationships with customersMemorized drink recipes and prices, while preparing drinks efficiently Opened, closed and regularly maintained the stand and till.

Research and critically analyze bills that cross the HousePresent and speak effectively of my findingsWork in groups to provide well thought out solutionsListen attentively and produce highly detailed work

Organize and plan for weekly girls' groupWork in groups with other leaders to improve program and set goalsLead weekly small groups with freshman and sophomore girls to build relationships and strong support systemsMentor freshman in adjusting to college life in a sensitive and supportive mannerAssess situations and help develop strong life strategies with needs of individualsPromote Young Life throughout campus

Used computer software to scan, email and close case filesCommunicated effectively in a professional environment by assisting attorneys and paralegals in closing case files and preparing documents for court.